Smart Start, Inc. Service Available Job Openings Listing of all available openings at Smart Start, Inc. http://smartstartjobs.com/ en-US Mon, 19 Apr 2021 10:58:21 CST Shipping Clerk http://smartstartjobs.com/jobDesc.asp?JobID=3 DEPARTMENT: Inventory/Shipping REPORTS TO: Distribution Supervisor FLSA STATUS: Non Exempt EMPLOYMWENT STATUS: Full Time Position Summary Duties include; Order picking, processing, packaging, and shipment. Duties also include reporting back orders, updating shipping files, and basic warehouse maintenance RESPONSIBLITIES/DUTIES: Receiving incoming products and materials. Requires completion of incoming inspection testing, confirmation of certificate of conformance and reconciliation of receiving / purchase documentation. Notification and/or delivery of incoming product to end user. Each receipt must have documentation (Packing Slip etc.) to support computer system entries. Requires completion of daily Receiving entries in computer system. Receivers distributed to purchasing office for filing. Raw material and critical supply inventories. Requires maintenance and cleaning of inventory area, inventory organization and racking, inventory cycle counting and reporting, monthly inventory accounting, and reorder quantity vendor releases notification. Actual Physical Counts of Raw Material and tag controls required All out bound shipments. Requires preparation of sequentially numbered paper work in QuickBooks/ProMan accounting system, management of packaging materials inventories, packaging of product to be shipped, and arrangement of transportation services. UPS/FedEx software is to be used effectively and understood for summary reporting on request. General housekeeping, maintenance and organization of the dock and inventory areas. Requires hands on cleaning and maintenance along with organization and interpersonal skills to coordinate with other department and outside waste disposal vendor. Documentation distribution. Requires transfer of all original documents to Purchasing Supervisor for distribution: EDUCATION/EXPERIENCE DESIRED: High School Diploma At least 1 year in manufacturing environment. SPECIFIC KNOWLEDGE/SKILLS: MS Office UPS Software FedEx Software Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 25 Apr 2012 16:58:52 CST Corp Texas Grapevine, TX 3 Receiving Clerk http://smartstartjobs.com/jobDesc.asp?JobID=4 TITLE: Receiving Clerk DEPARTMENT: Inventory/Shipping REPORTS TO: Distribution Supervisor FLSA: Non-exempt Position Summary Duties include; inspecting inbound shipments for damage, receiving inbound shipments, unpacking, verifying and recording incoming merchandise or material, and stocking materials. Other duties include: labeling and package of products and performing basic warehouse maintenance Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Receive all material, machinery, chemicals and supplies Verify shipments against purchase orders and examine upon arrival Prepare items for shipment to customers and/or return to supplier Maintain record keeping systems and mark material with part numbers, date and lot codes, revisions, etc. Performs other work-related duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 - 5 years experience in a similar position. Strong written and verbal communication skills Possess excellent telephone skills Detail orientated Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 25 Apr 2012 17:00:34 CST Corp Texas Grapevine, TX 4 Repair Electronic Technician I http://smartstartjobs.com/jobDesc.asp?JobID=5 TITLE: Repair Electronic Technician I DEPARTMENT: Repair REPORTS TO: Repair Supervisor FLSA: Non-exempt Position Summary Repair technician whose primary work responsibilities are to diagnose, repair, and test electronic instruments. Will be responsible for learning and assisting with the repair, setup, calibration, and testing of the recording and controlling instruments / test equipment used. Ensures systems and components meet established specifications. Required to complete formal training in area of specialty. Has knowledge of commonly-used concepts, practices, and procedures within a particular product. Relies on instructions and pre-established guidelines to perform the functions of the job. Performs necessary repairs to return product to operational state. Works under immediate supervision of group lead or supervisor. POSITION REQUIREMENTS - EDUCATION, SKILLS, ABILITIES, EXPERIENCE: Technical diploma or 1-2 years' experience as an Electronics Technician or related field, or equivalent combination experience and education. Equivalent military experience accepted. Demonstrated ability to use bench-top soldering/desoldering equipment for installing, removing and replacing fine-pitch surface mount electronic components. Strong computer skills; must be proficient with Microsoft Office Suite. Working knowledge of bench-top electronic test instruments such as oscilloscopes, digital multimeters, power supplies and PC-based test instrumentation. Interpret assembly drawings, diagrams, schematics and work instructions. Works well with other team members. Performs other work-related duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Wed, 25 Apr 2012 17:02:08 CST Corp Texas Grapevine, TX 5 Assembly Technician (Temporary 3 - 6 Months) http://smartstartjobs.com/jobDesc.asp?JobID=11 JOB DESCRIPTION TITLE: Assembly Technician (Temporary 3-6 months) DEPARTMENT: Repair REPORTS TO: Repair Supervisor FLSA: Non-exempt Position Summary Responsible for performing diversified duties assembling and testing small electronic components for production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals and objectives. Good knowledge of digital and analog circuits a plus. Applicant must possess good mechanical assembly skills. Duties and Responsibilities The essential functions include, but are not limited to the following: Perform highly duties to assemble and test circuit boards at the plant facility's equipment. Perform simple machinist duties and responsibilities. Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines. Use a variety of hand and power tools, electric meters and material handling equipment in performing duties. Detect faulty operations, defective material and report those and any unusual situations to proper supervision. Comply with safety regulations and maintain clean and orderly work areas. Performs other work-related duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Minimum Qualifications (Education, Experience, Skills) Requires a high school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production experience; 1+ years of manufacturing experience; electro-mechanical skills mechanical and industrial skills or comparable training. Must be highly motivated and able to work independently. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Fri, 11 May 2012 15:34:36 CST Corp Texas Grapevine, TX 11 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Kansas, KS 30 Hardware Engineer http://smartstartjobs.com/jobDesc.asp?JobID=33 JOB DESCRIPTION TITLE: Hardware Engineer DEPARTMENT: R&D REPORTS TO: Product Development Manager FLSA: Exempt Position Summary Participate in new product and technologies development and existing ongoing product sustainment. Work closely with Firmware Engineers, Management, Manufacturing Partners and Component vendors to ensure best-in-class products. Essential Duties and Responsibilities Sr. Embedded Firmware Engineer will be the Lead the Software Engineers on a multi-software component system. This is a hard-core, hands-on coding position; as the primary focus, that is detail oriented and mission critical. Interface with other staff representing a wide range of disciplines, including electrical engineering, mechanical engineering and Management. Working with Management, you will be responsible for architecting and creating software specifications, helping to define interfaces to each other and the hardware. Responsible for providing software work estimates to management. Required to document and present the design for internal reviews. Other duties as assigned. Reports to Director of R&D Supervisory Responsibilities This job has no supervisory responsibilities. Minimum Qualifications (Education, Experience, Skills) Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 8 Jul 2013 09:17:16 CST Corp Texas Grapevine, TX 33 Firmware Engineer http://smartstartjobs.com/jobDesc.asp?JobID=41 JOB DESCRIPTION TITLE: Firmware Engineer DEPARTMENT: R&D REPORTS TO: Product Development Manager FLSA: Exempt Position Summary Investigate, analysis, and perform bug-fix, and feature updates to an embedded linux environment. Candidate must have excellent communication skills and be available at least 40hrs/wk. JOB DESCRIPTION / REQUIREMENTS: As a Principal Firmware Engineer, you will be the Lead the Software Engineers on a multi-software component system. This is a hard-core, hands-on coding position; as the primary focus, that is detail oriented and mission critical. You will interface with other staff representing a wide range of disciplines, including electrical engineering, mechanical engineering and Management. Working with Management, you will be responsible for architecting and creating software specifications, helping to define interfaces to each other and the hardware. You will be responsible for providing software work estimates to management. You will be required to document and present the design for internal reviews. Other duties as assigned. REQUIRED QUALIFICATIONS: 10+ years' experience writing Embedded C applications 10+ years' experience with Linux 7+ years ARM experience Experience with TI SYS/BIOS RTOS is a *big* plus Experience with RS-485 a plus Experience with NAND flash a plus Experience with ARAGO and/or Monte Vista a plus Experience with C++ a plus Experience with NTFS, YAFFS2 or JAFFS2 a plus Experience with Encryption a plus Experience with DSP technology a plus Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Fri, 4 Oct 2013 14:24:38 CST Corp Texas Grapevine, TX 41 Call Center Technical Support (Service) http://smartstartjobs.com/jobDesc.asp?JobID=45 TITLE: Customer Care Specialist_(Service) DEPARTMENT: Corporate Call Center REPORTS TO: Technical Support Manager/Supervisor BI-LINGUAL: Consideration Based on Language Proficiency (English/Spanish) FLSA: Non-Exempt - Full-Time/Hourly POSITION SUMMARY: Candidates will answer a high volume of inbound technical/product assistance calls from current Smart Start clients. Calls range from basic and routine to moderately complex requiring the ability to research various resources while effectively communicating with the customer. The Customer Service Product Associate will respond to customer inquiries while utilizing on-line materials, or seeking assistance from senior Leadership in providing troubleshooting support. Candidates must have the ability to effectively notate a customer account and resolve customer issues while effectively communicating information. DUTIES AND RESPONSIBILITIES: Provide product support to Smart Start clients Training client how to test into unit Notating accounts Taking 50-100 calls per day Assisting mechanics who will be servicing our client's vehicle Any other duties assigned by Smart Start Leadership REQUIRED QUALIFICATIONS: Mental acuity to successfully provide technical support Excellent written and verbal communication skills Typing 25+ words per minute Ability to read, write, and communicate both written and verbal instructions Good problem solving and decision making skills Ability to handle multiple tasks at one time Basic proficiency with Windows Operating Systems Basic understanding of PC Serial and USB ports Basic proficiency with Internet Explorer or Mozilla browsers High School Diploma or GED Minimum 1 year Customer Service experience Candidates must be customer focused, self-confident, and dependable Dependability and commitment to schedule adherence expectations DESIRED (NOT REQUIRED) SKILLS: Experience supporting some type of hardware devices Bilingual (English/Spanish) highly preferred SUPERVISORY RESPONSIBILITIES: This role has no Supervisory responsibilities MINIMUM QUALIFICAITONS (EDUCATION, EXPERIENCE, AND SKILLS): Requires a High School Diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience Must be highly motivated and able to work independently PHYSICAL DEMANDS AND WORK ENVIRONMENT: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to sit for extended periods of time. Special visual abilities required by this job include close vision, color vision, and the ability to adjust focus. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested ty any person authorized to give instructions or assignments. All duties and responsibilities are effectual functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who possess a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Fri, 10 Jan 2014 08:36:35 CST Corp Texas Grapevine, TX 45 Desktop Support Technician http://smartstartjobs.com/jobDesc.asp?JobID=49 TITLE: Desktop Support Technician DEPARTMENT: Information Technology REPORTS TO: IT Infrastructure Manager Position Summary As a Desktop Support Technician, you will be the first line of defense for the IT Department. You will be handling inbound IT support requests from all levels of the organization. This includes user account management, workstation support and deployment, basic network troubleshooting, and application support for both third party and custom applications. You will be expected to contribute to the continuous improvement of Smart Start's IT Infrastructure and Operations. This includes advancing your personal competencies and IT skills through provided training as well as mentoring by senior team members. If you're passionate about technology and are looking for an opportunity to build IT systems for a company that saves lives, then we have an exciting opportunity for you! Essential Duties and Responsibilities Provision and deploy new workstations and laptops to corporate staff Manage hardware refreshes for existing workstations and mobile devices Manage corporate mobile account(s) Maintain all OS and application patches and updates on corporate workstations Routinely provide various summary reports to the IT Infrastructure Manager Help maintain internal IT documentation and employee self-help wiki Provision, troubleshoot and maintain phones and client software of the VOIP system Diagnose and repair workstations infected with malware and viruses Perform intermediate level troubleshooting on MS Office, network, and Windows OS Perform hardware maintenance on desktops, printers, projectors, mobile devices and other networked hardware Maintain domain user and computer accounts in Windows Active Directory Perform Software and Hardware audits Procurement of IT hardware and software for approved purchase orders from approved vendors Work with Systems Administrators to act as a backup on various server and application systems Work with Systems Administrators to deploy new server hardware and software Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Other duties as may be assigned by the IT Infrastructure Manager. Minimum of 2 years of experience as part of a helpdesk or 1-year experience as a desktop support technician Intermediate understanding of Windows client operating systems Experience documenting work in a ticketing system Intermediate level experience troubleshooting and replacing computer hardware components. Intermediate to Expert level knowledge of MS Office Basic knowledge of Windows Active Directory Must have excellent communication skills both verbal and written, and be able to communicate with both team members and non-technical users Must demonstrate excellent organization, prioritization, follow-up, and time management skills Ability to work both independently and as part of a team Ability to work varying hours and travel when required (less than 5%) Must show strong analytical and problem-solving skills within a technical environment Must have the ability to lift servers and network equipment up to 50 lbs. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Wed, 7 May 2014 14:42:23 CST Corp Texas Grapevine, TX 49 Mechanical Engineer http://smartstartjobs.com/jobDesc.asp?JobID=73 JOB DESCRIPTION TITLE: Mechanical Engineer DEPARTMENT: R&D REPORTS TO: Product Development Manager FLSA: Exempt Position Summary Directs, coordinates, and exercises functional authority for planning, organization, control, integration, and completion of engineering project within area of assigned responsibility by performing the following duties personally or through subordinate supervisors. Designs mechanical and electromechanical products and systems by developing and testing specifications and methods. Essential Duties and Responsibilities · designing and implementing cost-effective equipment modifications to help improve safety and reliability; · developing a project specification with colleagues, often including those from other engineering disciplines; · developing, testing and evaluating theoretical designs; · discussing and solving complex problems with manufacturing departments, sub-contractors, suppliers and customers; · making sure a product can be made reliably and will perform consistently in specified operating environments; · managing projects using engineering principles and techniques; · planning and designing new production processes; · Producing details of specifications and outline designs; · Recommending modifications following prototype test results; · using research, analytical, conceptual and planning skills, particularly mathematical modelling and computer-aided design; · considering the implications of issues such as cost, safety and time constraints; · working with other professionals, within and outside the engineering sector; · Monitoring and commissioning plant and systems. Supervisory Responsibilities None Minimum Qualifications (Education, Experience, Skills) + Bachelors in Electrical Engineering or equivalent field, experience gained through work in lieu of a degree may be acceptable\. + At least 10 year experience in IC Layout + Fundamental knowledge of digital & analog layout flows + Experience with Place & Route CAD tools and approaches + Demonstrated analytical and systematic teamwork approach to troubleshooting + Strong communication skills, both verbal and written Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Wed, 11 Nov 2015 13:22:11 CST Corp Texas Grapevine, TX 73 Repair Supervisor http://smartstartjobs.com/jobDesc.asp?JobID=92 TITLE: Repair Supervisor DEPARTMENT: Repair REPORTS TO: Repair Manager FLSA: Non-Exempt Position Summary Smart Start has a full-time opportunity for a skilled electronics technician to contribute talents in the Repair department as the Repair Supervisor. This area of the company is critical to refurbishing our proprietary products and getting units returned to the field in a timely manner. In addition, this role will test, troubleshoot, repair, and calibrates assemblies and mechanisms to ensure they function per established tolerances and specifications. They will suggest or implement equipment purchases, modifications or calibration changes that could result in improved productivity or reduced costs related to refurbishing. They record observations and may make recommendations for improving processes. Duties and Responsibilities Responsibilities include Supervising a small staff of technicians that will be performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals and objectives. Must be skilled in surface mount and through-hole component troubleshooting and soldering. Experience soldering on fine pitch circuit boards a necessity. Must have good knowledge of troubleshooting down to the component level and the use of oscilloscope. Good knowledge of digital and analog circuits a plus. Applicant must possess good Supervision and electro-mechanical skills. Must be able to; Conduct detailed testing, solve manufacturing, mechanical or electronics problems involved in the operation of various products Assist technicians with additional training May perform calibration checks and on equipment May completely troubleshoot an electro-mechanical system to determine cause and remedy for malfunctions Troubleshoot malfunctions and perform electromechanical repairs as needed, informs management of issues in assembly and remanufacturing process Determine if all parts are clean, and of sufficient quality for assembly and/or remanufacturing by means of in-process inspections Inspect, test, and measure materials or products being refurbished for conformance to specifications Apply statistical tools and techniques to solve problems and improve performance Continually seek process improvements and make recommendations to management Ability to determine if product is non-repairable and justify need to scrap The essential functions include, but are not limited to the following: Read and interpret schematics, bills of materials, PCB layouts, engineering drawings, etc., and perform required repairs and maintenance in a teaching atmosphere. Diagnose problems, replace or repair parts, test and make adjustments. Use a variety of hand and power tools, electric meters and material handling equipment in performing duties. Detect faulty operations, defective material and report those and any unusual situations to proper supervision. Comply with safety regulations and maintain clean and orderly work areas. Conduct monthly 5S and Safety review. Performs other work-related duties as assigned. Read, understand and enforce company policies and procedures, including verifying work instructions are current and staff trained accordingly. Core Competencies Required: Strong attention to details with ability to handle and assemble small parts and electronic components using hand tools, and soldering irons Experience with or basic electrical knowledge of: Resistance, Capacitance, Logic, Multimeters, Oscilloscope Operation Ability to read Electrical Schematics Ability to recognize non-conformances Able to manage multiple priorities & meet deadlines Uses logical approach to problem solving in Production & Continuous Improvement Strong skills for troubleshooting, root cause analysis and analyzing effectiveness of corrective actions Knowledge of various MS Office applications such as: Word, Excel, Outlook and PowerPoint. Metrology skills including calibration Ability to read schematics and use precision measuring tools / instruments Ability to solve complex problems and deal with a variety of variables in situations where only limited information exists Ability to work directly with technicians, management and internal staff Excellent influencing skills and strong written and verbal communication skills Supervisory Responsibilities This position entails supervising a small staff of electronic technicians. Strong communication skills are a must. Bi-lingual a plus. Minimum Qualifications (Education, Experience, Skills) Requires a high school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience; 2+ years of repair experience; electro-mechanical skills or mechanical and industrial skills. Must be highly motivated and able to work well in a busy environment with monthly goals and deadlines. Knowledge of ISO 9001/2015 requirements and maintain compliance within the department. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 40 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Tue, 7 Mar 2017 14:45:55 CST Corp Texas Grapevine, TX 92 Distribution Coordinator http://smartstartjobs.com/jobDesc.asp?JobID=99 TITLE: Distribution Control Coordinator DEPARTMENT: Inventory/Shipping REPORTS TO: Distribution Supervisor FLSA: Non-exempt Position Summary Monitors parts issued and transferred among multiple locations. Responsible for the coordination of outbound orders. Duties include; Data entry, stock level monitoring, scheduling for shipping, order change request facilitation, quality audits on shipping department, customer service, data entry of sales order processing, returns and error resolution and facilitation, and record keeping. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Enter data for quantities of parts issued and transferred among locations, inventory and cycle count adjustments into computer database. Close shop packets received and purge computer database. Receive and issue finished goods into computer database. Troubleshoot quantity discrepancies with manufacturing and customers. Record and monitor all items with shelf-life daily and notify appropriate personnel when material has expired. Prepare monthly reports for cycle count and pick-lists count for monthly highlights. Prepare and participate in yearly physical inventory. Performs other work-related duties as assigned. Supervisory Responsibilities No supervisory responsibilities Minimum Qualifications (Education, Experience, Skills) High School Diploma with focus on business/computer curriculum. Minimum of 1 year Inventory Control experience. Must be computer literate. Must be detail-oriented and pay close attention to accuracy. Ability to properly handle confidential information and records. Ability to analyze information gathered in order to identify potential problems or discrepancies. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is exposed to plant and office environment including occasional exposure to elements such as odor, noise, dust, heat, cold or chemicals. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Thu, 10 Aug 2017 14:10:15 CST Kansas, KS 99 Quality Control Technician http://smartstartjobs.com/jobDesc.asp?JobID=111 JOB DESCRIPTION TITLE: Quality Control Clerk Tech DEPARTMENT: Quality Control REPORTS TO: QC Manager FLSA: Non-exempt Position Summary Quality control technicians are responsible for testing finished products to ensure they conform to company standards. QC technician tests across the three stages (Post, Pre, New Production) to ensure quality levels are met. Perform internal and external inspection of product across all stages of production and repair. Responsibilities include: Testing of finished product. Follow QC process and procedures. Maintain calibration of quality control equipment. Develop and maintain inspection reports. Communicate quality concerns or compliance issues to manager or designee. Verify proper handling and labeling of all units. Assume other duties as assigned. Understanding of mechanical/electrical testers and computers Ensure test equipment are functioning properly and calling for repairs where equipment is faulty. Inspect internal and external assembly of all products. Inspect workmanship of solder. Constant updating of job knowledge by reading technical publications and doing test on Litmos. Keep specific areas of 5S in compliance. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands and Work Environment: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 45 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Qualifications for Quality Control Technician: High school diploma or general education degree (GED) required. Demonstrate ability to work independently with minimal supervision. Minimum of 2-5 years of QC and/or repair experience to component level Thu, 8 Feb 2018 11:28:31 CST Corp Texas Grapevine, TX 111 Quality Control Technician http://smartstartjobs.com/jobDesc.asp?JobID=111 JOB DESCRIPTION TITLE: Quality Control Clerk Tech DEPARTMENT: Quality Control REPORTS TO: QC Manager FLSA: Non-exempt Position Summary Quality control technicians are responsible for testing finished products to ensure they conform to company standards. QC technician tests across the three stages (Post, Pre, New Production) to ensure quality levels are met. Perform internal and external inspection of product across all stages of production and repair. Responsibilities include: Testing of finished product. Follow QC process and procedures. Maintain calibration of quality control equipment. Develop and maintain inspection reports. Communicate quality concerns or compliance issues to manager or designee. Verify proper handling and labeling of all units. Assume other duties as assigned. Understanding of mechanical/electrical testers and computers Ensure test equipment are functioning properly and calling for repairs where equipment is faulty. Inspect internal and external assembly of all products. Inspect workmanship of solder. Constant updating of job knowledge by reading technical publications and doing test on Litmos. Keep specific areas of 5S in compliance. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands and Work Environment: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 45 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Qualifications for Quality Control Technician: High school diploma or general education degree (GED) required. Demonstrate ability to work independently with minimal supervision. Minimum of 2-5 years of QC and/or repair experience to component level Thu, 8 Feb 2018 11:28:31 CST Grapevine, TX Corporate , TX 111 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Northglenn, CO 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Winterville, NC 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Austin (Jolleyville), TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Houston, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Pasadena, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Carrollton, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Dallas, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Austin (North), TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Austin (South), TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST San Antonio, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Austin (Central), TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Wenatchee, WA 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Irving, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Sterling, VA 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Spokane, WA 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST West Virginia, WV 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Gastonia, NC 128 Repair Technician Assembler I http://smartstartjobs.com/jobDesc.asp?JobID=134 JOB DESCRIPTION TITLE: Repair Technician Assembler I DEPARTMENT: Repair REPORTS TO: Repair Supervisor FLSA: Non-exempt Position Summary Repair technician Assembler whose primary work responsibilities are to assemble and test electronic instruments. • Will be responsible for learning and assisting with the assembly of repair components and sub-assemblies, setup, calibration, and testing of the recording and controlling instruments / test equipment used. • Ensures systems and components meet established specifications. • Required to complete formal training in area of specialty. • Has knowledge of commonly-used concepts, practices, and procedures within a particular product. • Relies on instructions and pre-established guidelines to perform the functions of the job. • Works under immediate supervision of group lead or supervisor. POSITION REQUIREMENTS - EDUCATION, SKILLS, ABILITIES, EXPERIENCE: • High school diploma or 1-2 years' experience in a production environment, as an Electronics Technician Assembler or related field, or equivalent combination experience. Equivalent military experience accepted. • Strong computer skills; must be proficient with Microsoft Office Suite. • Must have a mechanical aptitude and ability to use hand/power tools. • Works well with other team members. •Performs other work-related duties as assigned. Supervisory Responsibilities • This job has no supervisory responsibilities. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 45 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Mon, 25 Nov 2019 16:21:16 CST Corp Texas Grapevine, TX 134 Care Center - Sales Program Advisor Internal Sales http://smartstartjobs.com/jobDesc.asp?JobID=142 Sales Program Advisor Internal Sales | Non-Exempt Summary The Sales Program Advisor, Internal Sales is responsible for handling the Care Center's inbound calls, selling Smart Start's products, and making outbound calls ranging from routine requests to complex situations requiring resourcefulness, professionalism, and efficient resolution simultaneously. Tasked with providing stellar internal and external client service, the Specialist, Internal Sales will uphold Smart Start's credible reputation in the alcohol monitoring community. Responsibilities Sell products, programs, and services to callers using a Consultative Sales approach. Provide product and service information to callers and clients. Answer incoming calls and respond appropriately. Identify, research, and resolve client's complaints using applicable resources appropriately. Partner internally and externally with a positive and collaborative attitude and professional communication. Identify and escalate issues appropriately. Route calls to appropriate resources. Conduct follow up client calls when necessary. Upsell products, programs, and services to existing clients. Manage correspondence efficiently, responding to inquiries accurately, and tracking issues accordingly. Gather data from multiple technology systems. Handle documents utilizing various office equipment. Adhere to company policies, procedures, and expectations of confidentiality. Provide general Care Center support as needed. Perform other duties as assigned. Minimum requirements High school diploma or equivalent 6+ months relevant experience Computer skills including Microsoft Office suite: Word, Excel, and Power Point Professional verbal, non-verbal, and written communication skills Strong attention to detail and sense of urgency for successful multitasking Courteous yet courageous interpersonal skills Adaptability and resourceful thinking for potentially challenging or high stress situations Self and audience awareness Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Tue, 2 Jun 2020 13:30:31 CST Grapevine, TX Corporate , TX 142 Care Center - Sales Program Advisor Internal Sales http://smartstartjobs.com/jobDesc.asp?JobID=142 Sales Program Advisor Internal Sales | Non-Exempt Summary The Sales Program Advisor, Internal Sales is responsible for handling the Care Center's inbound calls, selling Smart Start's products, and making outbound calls ranging from routine requests to complex situations requiring resourcefulness, professionalism, and efficient resolution simultaneously. Tasked with providing stellar internal and external client service, the Specialist, Internal Sales will uphold Smart Start's credible reputation in the alcohol monitoring community. Responsibilities Sell products, programs, and services to callers using a Consultative Sales approach. Provide product and service information to callers and clients. Answer incoming calls and respond appropriately. Identify, research, and resolve client's complaints using applicable resources appropriately. Partner internally and externally with a positive and collaborative attitude and professional communication. Identify and escalate issues appropriately. Route calls to appropriate resources. Conduct follow up client calls when necessary. Upsell products, programs, and services to existing clients. Manage correspondence efficiently, responding to inquiries accurately, and tracking issues accordingly. Gather data from multiple technology systems. Handle documents utilizing various office equipment. Adhere to company policies, procedures, and expectations of confidentiality. Provide general Care Center support as needed. Perform other duties as assigned. Minimum requirements High school diploma or equivalent 6+ months relevant experience Computer skills including Microsoft Office suite: Word, Excel, and Power Point Professional verbal, non-verbal, and written communication skills Strong attention to detail and sense of urgency for successful multitasking Courteous yet courageous interpersonal skills Adaptability and resourceful thinking for potentially challenging or high stress situations Self and audience awareness Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Tue, 2 Jun 2020 13:30:31 CST Kansas, KS 142 Care Center - Specialist, Client Services http://smartstartjobs.com/jobDesc.asp?JobID=143 Job Description Specialist, Client Services | Non-Exempt Summary The Specialist, Client Services is responsible for handling the Care Center's inbound calls and making outbound calls ranging from routine requests to complex situations requiring resourcefulness, professionalism, and efficient resolution simultaneously. Tasked with providing stellar internal and external client service, the Specialist, Client Services will uphold Smart Start's credible reputation in the alcohol monitoring community. Responsibilities Answer incoming calls and respond appropriately. Provide product and service information to callers and clients. Identify, research, and resolve clients' complaints using applicable resources appropriately. Partner internally and externally with a positive and collaborative attitude and professional communication. Identify and escalate issues appropriately. Route calls to appropriate resources. Conduct follow up client calls when necessary. Upsell products, programs, and services to existing clients. Complete call logs and reports. Manage correspondence efficiently, responding to inquiries accurately, and tracking issues accordingly. Analyze, consolidate, validate, enter, and track data. Organize and maintain records and filing systems. Gather data from multiple technology systems. Handle documents utilizing various office equipment. Adhere to company policies, procedures, and expectations of confidentiality. Provide general Care Center support as needed. Perform other duties as assigned. Minimum requirements High school diploma or equivalent 6+ months relevant experience Computer skills including Microsoft Office suite: Word, Excel, and Power Point Professional verbal, non-verbal, and written communication skills Strong attention to detail and sense of urgency for successful multitasking Courteous yet courageous interpersonal skills Adaptability and resourceful thinking for potentially challenging or high stress situations Self and audience awareness Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Tue, 16 Jun 2020 11:21:18 CST Corp Texas Grapevine, TX 143 Administrative Support Specialist, Client Compliance http://smartstartjobs.com/jobDesc.asp?JobID=145 Summary The Administrative Support Specialist (Admin Specialist), Client Compliance is Smart Start's liaison to monitoring authorities. Primarily responsible for reviewing, interpreting, and reporting client compliance information consistently. The Admin Specialist is also responsible for handling inbound calls and making outbound calls ranging from routine requests to complex situations requiring resourcefulness, professionalism, and efficient resolution simultaneously. Tasked with providing stellar internal and external client service, the Admin Specialist, will uphold Smart Start's credible reputation in the alcohol monitoring community. Responsibilities Gather data from multiple technology systems. Analyze, consolidate, validate, enter, and track data. Audit data for accuracy and completion. Organize and maintain records and filing systems. Partner internally and externally with a positive and collaborative attitude and professional communication. Manage correspondence efficiently, responding to inquiries accurately, and tracking issues accordingly. Handle documents utilizing various office equipment. Identify and escalate issues appropriately. Adhere to company policies, procedures, and expectations of confidentiality. Provide general compliance support as needed. Perform other duties as assigned. Minimum requirements High school diploma or equivalent 6+ months relevant experience Computer skills including Microsoft Office suite: Word, Excel, and Power Point Professional verbal, non-verbal, and written communication skills Strong attention to detail and sense of urgency for successful multitasking Courteous yet courageous interpersonal skills Adaptability and resourceful thinking for potentially challenging or high stress situations Self and audience awareness Tue, 8 Sep 2020 13:08:27 CST Corp Texas Grapevine, TX 145 Administrative Support Specialist, Client Compliance http://smartstartjobs.com/jobDesc.asp?JobID=145 Summary The Administrative Support Specialist (Admin Specialist), Client Compliance is Smart Start's liaison to monitoring authorities. Primarily responsible for reviewing, interpreting, and reporting client compliance information consistently. The Admin Specialist is also responsible for handling inbound calls and making outbound calls ranging from routine requests to complex situations requiring resourcefulness, professionalism, and efficient resolution simultaneously. Tasked with providing stellar internal and external client service, the Admin Specialist, will uphold Smart Start's credible reputation in the alcohol monitoring community. Responsibilities Gather data from multiple technology systems. Analyze, consolidate, validate, enter, and track data. Audit data for accuracy and completion. Organize and maintain records and filing systems. Partner internally and externally with a positive and collaborative attitude and professional communication. Manage correspondence efficiently, responding to inquiries accurately, and tracking issues accordingly. Handle documents utilizing various office equipment. Identify and escalate issues appropriately. Adhere to company policies, procedures, and expectations of confidentiality. Provide general compliance support as needed. Perform other duties as assigned. Minimum requirements High school diploma or equivalent 6+ months relevant experience Computer skills including Microsoft Office suite: Word, Excel, and Power Point Professional verbal, non-verbal, and written communication skills Strong attention to detail and sense of urgency for successful multitasking Courteous yet courageous interpersonal skills Adaptability and resourceful thinking for potentially challenging or high stress situations Self and audience awareness Tue, 8 Sep 2020 13:08:27 CST Corporate Grapevine, TX 145 Care Center - Specialist, Technical Services http://smartstartjobs.com/jobDesc.asp?JobID=146 Job Description Specialist, Technical Services | Non-Exempt Summary The Specialist, Technical Services is responsible for handling the Care Center's inbound calls, primarily from technicians in the field, and making outbound calls ranging from routine requests to complex situations requiring resourcefulness, professionalism, and efficient resolution simultaneously. Tasked with providing stellar internal and external client service, the Specialist, Technical Services will uphold Smart Start's credible reputation in the alcohol monitoring community. Responsibilities Answer incoming calls, primarily from Smart Start's client facing technicians in the field, and respond appropriately. Provide product and service information to callers and clients. Identify, research, and resolve clients' complaints using applicable resources appropriately. Partner internally and externally with a positive and collaborative attitude and professional communication. Identify and escalate issues appropriately. Route calls to appropriate resources. Conduct follow up client calls when necessary. Upsell products, programs, and services to existing clients. Complete call logs and reports. Manage correspondence efficiently, responding to inquiries accurately, and tracking issues accordingly. Analyze, consolidate, validate, enter, and track data. Organize and maintain records and filing systems. Gather data from multiple technology systems. Handle documents utilizing various office equipment. Adhere to company policies, procedures, and expectations of confidentiality. Provide general Care Center support as needed. Perform other duties as assigned. Minimum requirements High school diploma or equivalent 6+ months relevant experience Computer skills including Microsoft Office suite: Word, Excel, and Power Point Professional verbal, non-verbal, and written communication skills Strong attention to detail and sense of urgency for successful multitasking Courteous yet courageous interpersonal skills Adaptability and resourceful thinking for potentially challenging or high stress situations Self and audience awareness Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Mon, 26 Oct 2020 12:23:08 CST Corp Texas Grapevine, TX 146 Care Center - Specialist, Technical Services http://smartstartjobs.com/jobDesc.asp?JobID=146 Job Description Specialist, Technical Services | Non-Exempt Summary The Specialist, Technical Services is responsible for handling the Care Center's inbound calls, primarily from technicians in the field, and making outbound calls ranging from routine requests to complex situations requiring resourcefulness, professionalism, and efficient resolution simultaneously. Tasked with providing stellar internal and external client service, the Specialist, Technical Services will uphold Smart Start's credible reputation in the alcohol monitoring community. Responsibilities Answer incoming calls, primarily from Smart Start's client facing technicians in the field, and respond appropriately. Provide product and service information to callers and clients. Identify, research, and resolve clients' complaints using applicable resources appropriately. Partner internally and externally with a positive and collaborative attitude and professional communication. Identify and escalate issues appropriately. Route calls to appropriate resources. Conduct follow up client calls when necessary. Upsell products, programs, and services to existing clients. Complete call logs and reports. Manage correspondence efficiently, responding to inquiries accurately, and tracking issues accordingly. Analyze, consolidate, validate, enter, and track data. Organize and maintain records and filing systems. Gather data from multiple technology systems. Handle documents utilizing various office equipment. Adhere to company policies, procedures, and expectations of confidentiality. Provide general Care Center support as needed. Perform other duties as assigned. Minimum requirements High school diploma or equivalent 6+ months relevant experience Computer skills including Microsoft Office suite: Word, Excel, and Power Point Professional verbal, non-verbal, and written communication skills Strong attention to detail and sense of urgency for successful multitasking Courteous yet courageous interpersonal skills Adaptability and resourceful thinking for potentially challenging or high stress situations Self and audience awareness Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Mon, 26 Oct 2020 12:23:08 CST Corporate Grapevine, TX 146 Chief Revenue Officer http://smartstartjobs.com/jobDesc.asp?JobID=147 Summary... As a key member of the executive leadership team, the Chief Revenue Officer (CRO) will enhance and implement revenue driving sales strategies and profitability across the sales function. Tasked with initiating effective practices and growing strong leaders, the CRO will optimize and drive revenue in alignment with the organization's strategic plan and revenue goals The gig... Create strategic roadmap for multichannel sales, develop, market positioning, and identify competitive advantages for ignition interlock technology. Develop and mobilize growth and go-to-market sales strategy in partnership with other key stakeholders to drive new business. Create a comprehensive and evolving sales approach by identifying and targeting opportunities. Lead, manage, and partner with staff to cultivate integration and alignment between all revenue-related functions. Develop and maintain concise market intelligence including key competitors, evolving trends, and emerging solutions in order to effectively direct and position our sales team in both the short and long-term horizon. Develop metrics to measure and analyze productivity, tie strategy and investment to tangible results, and generate positive competition and accountability. Provide an excellent communication framework across various teams to share best practices and maximize revenue. Build and maintain expert-level knowledge to identify and close opportunities. Be an internal business partner by educating client-facing teams on our messaging and lifecyle. Define the sales lifecycle by leveraging existing methodologies, defining target markets and prospects, building the pipeline, qualifying leads, progressing prospects through the sales process, managing the contract process, and solidifying client agreements. Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth. Work in conjunction with executive leadership team to define key messages and value proposition for our solutions, developing targeted sales and marketing materials, evaluating and selecting other promotional events, etc. The ideal candidate... Proven track record in leading revenue efforts with experience maintaining long-term perspective while also striving to drive short-term revenue results. 15+ years sales experience, with at least 10 years of leadership experience and transferrable industry knowledge. Experience coaching multiple personality types and business approaches. Vision to lead efficiently in a fast-paced environment with high level of accuracy and attention to detail. Thought provoking, energetic, forward-thinking, and creative collaborator with high standards, good judgement, and a professional style. Articulate communication, commanding presence in a board room, think-on-your-feet problem solving, excellent negotiator, with strong analytical skills. Mon, 15 Feb 2021 17:29:51 CST Corp Texas Grapevine, TX 147 Chief Revenue Officer http://smartstartjobs.com/jobDesc.asp?JobID=147 Summary... As a key member of the executive leadership team, the Chief Revenue Officer (CRO) will enhance and implement revenue driving sales strategies and profitability across the sales function. Tasked with initiating effective practices and growing strong leaders, the CRO will optimize and drive revenue in alignment with the organization's strategic plan and revenue goals The gig... Create strategic roadmap for multichannel sales, develop, market positioning, and identify competitive advantages for ignition interlock technology. Develop and mobilize growth and go-to-market sales strategy in partnership with other key stakeholders to drive new business. Create a comprehensive and evolving sales approach by identifying and targeting opportunities. Lead, manage, and partner with staff to cultivate integration and alignment between all revenue-related functions. Develop and maintain concise market intelligence including key competitors, evolving trends, and emerging solutions in order to effectively direct and position our sales team in both the short and long-term horizon. Develop metrics to measure and analyze productivity, tie strategy and investment to tangible results, and generate positive competition and accountability. Provide an excellent communication framework across various teams to share best practices and maximize revenue. Build and maintain expert-level knowledge to identify and close opportunities. Be an internal business partner by educating client-facing teams on our messaging and lifecyle. Define the sales lifecycle by leveraging existing methodologies, defining target markets and prospects, building the pipeline, qualifying leads, progressing prospects through the sales process, managing the contract process, and solidifying client agreements. Monitor the revenue pipeline and leads, adjusting as necessary to create sustainable growth. Work in conjunction with executive leadership team to define key messages and value proposition for our solutions, developing targeted sales and marketing materials, evaluating and selecting other promotional events, etc. The ideal candidate... Proven track record in leading revenue efforts with experience maintaining long-term perspective while also striving to drive short-term revenue results. 15+ years sales experience, with at least 10 years of leadership experience and transferrable industry knowledge. Experience coaching multiple personality types and business approaches. Vision to lead efficiently in a fast-paced environment with high level of accuracy and attention to detail. Thought provoking, energetic, forward-thinking, and creative collaborator with high standards, good judgement, and a professional style. Articulate communication, commanding presence in a board room, think-on-your-feet problem solving, excellent negotiator, with strong analytical skills. Mon, 15 Feb 2021 17:29:51 CST Corporate Grapevine, TX 147 Database Administrator http://smartstartjobs.com/jobDesc.asp?JobID=148 JOB DESCRIPTION TITLE: Database Administrator DEPARTMENT: IT Infrastructure REPORTS TO: IT Operations Manager FLSA: Exempt Position Summary As a Database Administrator you will be responsible for the database design, security, database availability, backups, performance monitoring and tuning of Smart Start's database environment. As a member of the IT Infrastructure team, you will work with other IT teams and external vendors to ensure database integrity and compliance with established standards and regulations. The primary functions of the position will be as follows: Manage SQL Server databases through multiple product lifecycle environments, from development to mission-critical production systems. Analyze and assess architecture and database schemas. Coordinate knowledge transfer from our third-party vendor DBA. Manage security patching for both Windows Server and SQL Server. Prepare a comprehensive plan to align security and encryption of stored PII data with current and future contracts, as well as ISO27001 requirements. Work with the ISMS and ISO27001 committee to assess and identify risks, and create and implement plan to mitigate any risks that are not accepted by the committee. Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Assist developers with complex query tuning and schema refinement. Provide 24x7 support for critical production systems. Perform scheduled maintenance and support release deployment activities after hours. Perform installations and upgrades to ensure security and compliance standards are met. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Position Requirements Expert knowledge Database Administration. General knowledge with IT Infrastructure systems and processes. 7+ years Database Administration. Experience with Microsoft SQL databases. Experience with Microsoft SQL Availability Groups. Solid knowledge of Microsoft Windows server and client OS. Candidates must be able to work varying hours and travel when required (less than 5%). Must be able to document project and task work and provide documented updates. Must have strong analytical and problem-solving skills within a technical environment. Must have excellent interpersonal skills with the ability to positively interact with all levels of the organization. Must have the ability to work both independently and as part of a team. Must have the ability to lift IT equipment up to 50 lbs. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Thu, 18 Feb 2021 13:59:09 CST Corp Texas Grapevine, TX 148 Service Technician (part-time 20-29 hours/week) http://smartstartjobs.com/jobDesc.asp?JobID=149 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Thu, 25 Feb 2021 14:34:41 CST Carrollton, TX 149 Service Technician (part-time 20-29 hours/week) http://smartstartjobs.com/jobDesc.asp?JobID=149 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Thu, 25 Feb 2021 14:34:41 CST Dallas, TX 149 Service Technician (part-time 20-29 hours/week) http://smartstartjobs.com/jobDesc.asp?JobID=149 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Thu, 25 Feb 2021 14:34:41 CST Irving, TX 149 IT Security Analyst http://smartstartjobs.com/jobDesc.asp?JobID=150 JOB DESCRIPTION TITLE: IT Security Analyst DEPARTMENT: Information Technology REPORTS TO: IT Manager Position Summary: The Security Analyst's role will function as the primary security resource for the Smart Start IT Infrastructure team. The Security Analyst will design, document, and implement information security standards for IT Infrastructure. Ensure compliance with Smart Start's Regulation and Certification needs (i.e. ISO2701, SOX2, etc..) The Security Analyst may be required to review Customer Contracts or Federal and State Regulations to determine security requirements for the IT Infrastructure team. The Security Analyst may work in conjunction with other IT teams in security reviews of Smart Start applications and databases. The role will also include network design, monitoring, and performance tuning of LAN and WAN network segments as well as security related hardware and systems while ensuring high levels of data confidentiality, integrity, and availability. The incumbent participates in activities related to the administration, support, and design of a variety of security related systems including monitoring, logging, vulnerability, and patch management. The Security Analyst will assess existing and potential security tools to improve the SIEM environment. Additionally, participation in both internal/external Security Audits, Pen Test and remediations is required. If you're passionate about technology and are looking for an opportunity to build IT systems for a company that saves lives, then we have an exciting opportunity for you! Essential Duties and Responsibilities: Experience with Microsoft Active Directory, Exchange Office 365 SharePoint, etc. Some experience on utilizing monitoring tools like SolarWinds, Panopta, Monitis Security Infrastructure technologies such as Cisco Network Security, Token Technologies, Powerbroker, Unix Security tools, Kerberos, Directory Servers. Databases (MSSQL, MySQL). Familiarity of Compliance and risk management frameworks and methodologies (ISO27001, SOX2). Experience necessary to serve as an individual contributor, a project and/or technical leader, and project coordinator required. Possess the security knowledge and experience associated with the majority of the organization's diverse technologies used or similar technologies used. This includes but not limited to, SIEM, Endpoint Security, URL Filtering, Firewalls, IDS/IPS, O365/ Azure Security tools, CASB, PAM and Vulnerability Management. Technologies preferred: LogRhythm, Symantec Endpoint Protection, Fidelis Network, Fidelis Endpoint, Palo Alto, Forcepoint URL Filtering, Qualys Experience in conducting in depth investigations, using forensic tools and methods to identify, detect and contain security events required Experience in utilizing external threat intelligence and applying it to security tools for detection and prevention of security incidents required Experience conducting risk and security assessment required Experience utilizing penetration testing tools to analyze and identify areas for improvement Configure and tune security tools to efficiently identify and alert on security events. Conduct in depth investigations and resolve identified events, using forensic tools and methods to identify, detect and contain security events. Apply appropriate incident response handling procedures to investigations. Develop and maintain security incident handling procedures. Develop and maintain a threat intelligence program integrated with security operations. Enhance Security Operations through process improvement and automation. Create documentation related to configurations, alerts, incidents, investigations, and security operation processes. Train and mentor security operations staff on incident handling, investigative techniques, and threat hunting. Keep abreast of advances and developing trends and standards in technology. Manage and maintain a vulnerability management program, working with appropriate system owners for remediation Track, monitor, and report on all activities related to security plan SSI efforts. Daily multi-tasking and managing changing priorities that include security impact analysis of firewall change requests, performing multiple system assessments/reviews, and providing daily, weekly, and monthly status reporting. Work with governments and customers to develop, review, and update new and existing IT Security processes and standards. Provides standard support for processes, investigations, and maintenance of system SSI efforts. Provides recommendations for protecting networks, workstations, servers, and IT assets. Involved in conducting security assessments to ensure information systems security policies and procedures are implemented as defined in security plans and best practices. Provide recommendations to architecture and design reviews. Provide insight into latest threats and countermeasures Networking related certifications like JCNP. CCNE, CCNA Analyze IP network topologies for security, technical and operational vulnerabilities and risk. Conduct network or networking technology assessments as well as security assessments of network and systems topologies and write assessment reports based on findings. Review audit logs, configurations of IP-based network equipment such as routers, switches, firewalls and IDS/IPS, for security policy and deployment guideline compliance, operating system and security patch updates, configuration baseline. Understand standard security practices; network architecture, routing, and TCP/IP protocols; administrating and analyzing Unix/Linux, and Microsoft operating systems; administrating and analyzing Unix/Linux and Microsoft operating systems required Monitor and review SIEM, IDS/IPS, Endpoint security, O365/Azure security tools, URL Filtering and firewall logs for threats. Provide recommendations to architecture and design reviews Experience: Experience working on MPLS and TCP/IP networking projects and demonstrated experience with network security principles. Experience with planning, configuration, implementation, and maintenance of IP network products including routers, switches, wireless networking, VPN's, IDS/IPS and Firewalls. Hands-on experience with one or more of the following operating systems - Cisco and Palo Alto network. Demonstrated experience with communications protocols such as IP, TCP, UDP, MPLS, OPSF, IGRP, BGP. Knowledge and experience with encryption products, methodologies, configuration. Experience with Network Management products Experience with Anonymous/Privacy Internet capabilities and supporting network architecture. Certified Information Systems Security Professional (CISSP) Knowledge of Telephony Systems and VoIP Virtualized Platform (Vmware, Hyper-V) experience Mon, 15 Mar 2021 09:11:24 CST Corporate Grapevine, TX 150 Quality Control Clerk http://smartstartjobs.com/jobDesc.asp?JobID=151 Quality Control Clerk JOB DESCRIPTION TITLE: Quality Control Clerk DEPARTMENT: Quality Control REPORTS TO: QC Manager FLSA: Non-exempt Position Summary Quality control clerk are responsible for testing and inspecting finished products to ensure they conform to company standards. QC clerk tests across the three stages (Post, Pre, New Production) to ensure quality levels are met. Responsibilities include: Testing of finished product Follow QC process and procedures. Knowledge of calibration of quality control equipment Communicate quality concerns or compliance issues to manager or designee. Keep proper handling and labeling of all units. Assume other duties as assigned. Understanding of mechanical/electrical testers and computers. Ensure test equipment are functioning properly and calling for repairs where equipment is faulty. Constant updating of job knowledge by reading technical publications and doing test on Litmos. Keep specific areas of 5S in compliance. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands and Work Environment: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 45 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Qualifications for Quality Control Clerk: High school diploma or general education degree (GED) required. QC experience is a plus. Wed, 17 Mar 2021 11:25:43 CST Corporate Grapevine, TX 151 Quality Control Clerk http://smartstartjobs.com/jobDesc.asp?JobID=151 Quality Control Clerk JOB DESCRIPTION TITLE: Quality Control Clerk DEPARTMENT: Quality Control REPORTS TO: QC Manager FLSA: Non-exempt Position Summary Quality control clerk are responsible for testing and inspecting finished products to ensure they conform to company standards. QC clerk tests across the three stages (Post, Pre, New Production) to ensure quality levels are met. Responsibilities include: Testing of finished product Follow QC process and procedures. Knowledge of calibration of quality control equipment Communicate quality concerns or compliance issues to manager or designee. Keep proper handling and labeling of all units. Assume other duties as assigned. Understanding of mechanical/electrical testers and computers. Ensure test equipment are functioning properly and calling for repairs where equipment is faulty. Constant updating of job knowledge by reading technical publications and doing test on Litmos. Keep specific areas of 5S in compliance. Supervisory Responsibilities: This job has no supervisory responsibilities. Physical Demands and Work Environment: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 45 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Qualifications for Quality Control Clerk: High school diploma or general education degree (GED) required. QC experience is a plus. Wed, 17 Mar 2021 11:25:43 CST Grapevine, TX Corporate , TX 151 Draeger US Interlock - Supervisor, Product Support http://smartstartjobs.com/jobDesc.asp?JobID=152 Summary... The Supervisor, Product Support will plan, organize, direct, coordinate, administer, control, and manage the Product Support resources and team. This includes operational compliance oversight and product support including but not limited to management, service technicians, and authorized service providers. Responsibilities... Leads, manages, and partners with team of Product Support Specialists. Oversees and maintains responsibility to ensure all ignition interlock devices are in compliance and remain in compliance with all federal, state and local regulations. Develops, coordinates, and manages all knowledge database materials and procedures for existing and future interlock customers, providers, and service centers by hiring and training qualified Product Support Representatives to maximize product value and understanding. Acts as primary technical liaison to R&D, Engineering, and Product Management to ensure two way communication regarding product/software enhancements, issues, and/or compliance matters. Acts as primary reference for all interlock product and software related inquiries, managing the handling, tracking, and resolutions for all interlock product and software issues by establishing and maintaining a qualified staff. Assists in the management and control of departmental spending to conform to the annual operating budget. Manages the enactment of contingency plans as needed to maintain successful day to day operations; escalates and directs activities during systems problems, disasters, etc.; identifies potential problems, troubleshoots, escalates issues to management, and participates in analysis of operational and systems problems providing input for future process improvements. Assists in the management of ignition interlock product quality to provide better quality interlock products through modification of design, software and/or hardware. Ensure relevant members of management are informed at all times of the general activities of the Product Support Department. Develop and provide departmental reports as requested. Performs other duties as needed and assigned. Requirements... Bachelor of Engineering in a related field of study (Electrical Engineering a plus) or the equivalent in education, training, and experience. Two (2) or more years' experience in an operational environment with experience managing product support programs in a corporate setting. SAP and CRM experience preferred. Proficient with Microsoft Office Suite (e.g., Outlook, Word, Excel, Access, PowerPoint). Must enjoy and be comfortable interacting directly with large groups and customers. Experience communicating and interacting with Management. Prioritize and balance competing demands and deadlines. Proven analytical and problem-solving ability. Must possess pristine customer service skills. Maintain client confidentiality. Demonstrate good judgment, and respect the confidentiality of company and employee information. Deal professionally and courteously with all internal and/or external contacts. Seek guidance and direction as necessary in the performance of duties. Domestic and international travel by air and vehicle. Sit for long periods in front of computer terminal. Mon, 12 Apr 2021 14:39:19 CST Coppell, TX 152