Smart Start, Inc. Service Available Job Openings Listing of all available openings at Smart Start, Inc. http://smartstartjobs.com/ en-US Sun, 23 Feb 2020 23:54:35 CST Shipping Clerk http://smartstartjobs.com/jobDesc.asp?JobID=3 DEPARTMENT: Inventory/Shipping REPORTS TO: Distribution Supervisor FLSA STATUS: Non Exempt EMPLOYMWENT STATUS: Full Time Position Summary Duties include; Order picking, processing, packaging, and shipment. Duties also include reporting back orders, updating shipping files, and basic warehouse maintenance RESPONSIBLITIES/DUTIES: Receiving incoming products and materials. Requires completion of incoming inspection testing, confirmation of certificate of conformance and reconciliation of receiving / purchase documentation. Notification and/or delivery of incoming product to end user. Each receipt must have documentation (Packing Slip etc.) to support computer system entries. Requires completion of daily Receiving entries in computer system. Receivers distributed to purchasing office for filing. Raw material and critical supply inventories. Requires maintenance and cleaning of inventory area, inventory organization and racking, inventory cycle counting and reporting, monthly inventory accounting, and reorder quantity vendor releases notification. Actual Physical Counts of Raw Material and tag controls required All out bound shipments. Requires preparation of sequentially numbered paper work in QuickBooks/ProMan accounting system, management of packaging materials inventories, packaging of product to be shipped, and arrangement of transportation services. UPS/FedEx software is to be used effectively and understood for summary reporting on request. General housekeeping, maintenance and organization of the dock and inventory areas. Requires hands on cleaning and maintenance along with organization and interpersonal skills to coordinate with other department and outside waste disposal vendor. Documentation distribution. Requires transfer of all original documents to Purchasing Supervisor for distribution: EDUCATION/EXPERIENCE DESIRED: High School Diploma At least 1 year in manufacturing environment. SPECIFIC KNOWLEDGE/SKILLS: MS Office UPS Software FedEx Software Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 25 Apr 2012 16:58:52 CST Corp Texas Grapevine, TX 3 Repair Tech http://smartstartjobs.com/jobDesc.asp?JobID=5 TITLE: Repair Tech DEPARTMENT: Repair REPORTS TO: Repair Supervisor FLSA: Non-exempt Position Summary Responsible for performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals and objectives. Must be skilled in surface mount and through-hole component troubleshooting and soldering. Experience soldering on fine pitch circuit boards a necessity. Must have good knowledge of DVM troubleshooting down to the component level and the use of oscilloscope. Good knowledge of digital and analog circuits a plus. Applicant must possess good electro-mechanical skills. Duties and Responsibilities The essential functions include, but are not limited to the following: Perform highly diversified duties to repair and maintain circuit boards and the plant facility's equipment. Perform simple machinist duties and responsibilities. Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production machines. Read and interpret equipment manuals and work orders to perform required maintenance and service. Diagnose problems, replace or repair parts, test and make adjustments. Use a variety of hand and power tools, electric meters and material handling equipment in performing duties. Detect faulty operations, defective material and report those and any unusual situations to proper supervision. Comply with safety regulations and maintain clean and orderly work areas. Performs other work-related duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Minimum Qualifications (Education, Experience, Skills) Requires a high school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience; An AA degree in mechanical, electrical, or industrial maintenance a plus; 3+ years of manufacturing experience; electro-mechanical skills mechanical and industrial skills. Must be highly motivated and able to work independently. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 25 Apr 2012 17:02:08 CST Corporate Grapevine, TX 5 Judicial Services Liaison http://smartstartjobs.com/jobDesc.asp?JobID=6 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies < > Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Wed, 25 Apr 2012 17:05:01 CST Raleigh, NC 6 Judicial Services Liaison http://smartstartjobs.com/jobDesc.asp?JobID=6 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies < > Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Wed, 25 Apr 2012 17:05:01 CST New York, NY 6 Judicial Services Liaison http://smartstartjobs.com/jobDesc.asp?JobID=6 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies < > Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Wed, 25 Apr 2012 17:05:01 CST Hartford, CT 6 Judicial Services Liaison http://smartstartjobs.com/jobDesc.asp?JobID=6 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies < > Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Wed, 25 Apr 2012 17:05:01 CST Rhode Island, RI 6 Judicial Services Liaison http://smartstartjobs.com/jobDesc.asp?JobID=6 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies < > Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Wed, 25 Apr 2012 17:05:01 CST New Jersey, NJ 6 Judicial Services Liaison http://smartstartjobs.com/jobDesc.asp?JobID=6 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies < > Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Wed, 25 Apr 2012 17:05:01 CST Vermont, VT 6 Judicial Services Liaison http://smartstartjobs.com/jobDesc.asp?JobID=6 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies < > Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Wed, 25 Apr 2012 17:05:01 CST Phoenix, AZ 6 Call Center Compliance Specialist http://smartstartjobs.com/jobDesc.asp?JobID=21 Job Title: Compliance Specialist Department: Compliance & Reporting Team Reports To: Team Supervisor FLSA Status: Nonexempt SUMMARY Sorts incoming mail for distribution, dispatches outgoing mail and classifies, stores, retrieves, and updates generated information by performing the following duties: Copy and Scans customer files and other material as needed Maintain filing and general office duties Will answer inbound or make out-bound customer service calls from and to current clients, Smart Start staff, contractors and franchisees and monitoring authorities such as Motor Vehicle Department staff or Judicial officials. Calls range from basic and routine to moderately complex, requiring the ability to research various resources while effectively communicating with the customer The Compliance Specialist will respond to customer inquiries while utilizing on-line materials or seeking assistance from Leadership in providing resolution to their requests when possible. Candidates must have the ability to effectively notate a customer account and resolve customer issues while accurately communicating information. Candidates will be responsible for learning and retaining information to effectively support our customer requests in a timely and efficient manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Maintain the professionalism, confidentiality and image as required by the position. Opens envelopes by hand or machine. Operate general office machines as needed Daily data entry processing, as requested. Organize and maintain file system, and files correspondence, forms and all other records. Understand and agree to abide by the policies and procedures established by the company. Maintain a positive and caring atmosphere for customers and employees consistent with the company's mission and philosophy. Perform additional duties as assigned or directed. Maintain the integrity, security and confidentiality of pertinent information and records. Provide accurate information to our customers. Create and reply to email inquiries effectively. Successfully incorporate each customer interaction utilizing our proprietary account program. Communicate with each client in a profession and confident manner. Any other duties assigned by Leadership. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or equivalent; or six months to one year related experience and/or training; or equivalent combination of education and experience. Knowledge of Windows computer environment, including Word, Excel and Access. Typing speed of 30 words per minute, and 10 key by touch. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to organize and accomplish tasks thoroughly with concern for all aspects. Ability to perform a variety of tasks, often changing assignments on short notice. Must be courteous, outgoing, pleasant and have excellent interpersonal skills. Must work well with other people. STANDARDS Display professional appearance and conduct maintaining stability under pressure or opposition. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Overtime is required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. Thu, 20 Dec 2012 09:50:55 CST Corp Texas Grapevine, TX 21 Call Center Compliance Specialist http://smartstartjobs.com/jobDesc.asp?JobID=21 Job Title: Compliance Specialist Department: Compliance & Reporting Team Reports To: Team Supervisor FLSA Status: Nonexempt SUMMARY Sorts incoming mail for distribution, dispatches outgoing mail and classifies, stores, retrieves, and updates generated information by performing the following duties: Copy and Scans customer files and other material as needed Maintain filing and general office duties Will answer inbound or make out-bound customer service calls from and to current clients, Smart Start staff, contractors and franchisees and monitoring authorities such as Motor Vehicle Department staff or Judicial officials. Calls range from basic and routine to moderately complex, requiring the ability to research various resources while effectively communicating with the customer The Compliance Specialist will respond to customer inquiries while utilizing on-line materials or seeking assistance from Leadership in providing resolution to their requests when possible. Candidates must have the ability to effectively notate a customer account and resolve customer issues while accurately communicating information. Candidates will be responsible for learning and retaining information to effectively support our customer requests in a timely and efficient manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Maintain the professionalism, confidentiality and image as required by the position. Opens envelopes by hand or machine. Operate general office machines as needed Daily data entry processing, as requested. Organize and maintain file system, and files correspondence, forms and all other records. Understand and agree to abide by the policies and procedures established by the company. Maintain a positive and caring atmosphere for customers and employees consistent with the company's mission and philosophy. Perform additional duties as assigned or directed. Maintain the integrity, security and confidentiality of pertinent information and records. Provide accurate information to our customers. Create and reply to email inquiries effectively. Successfully incorporate each customer interaction utilizing our proprietary account program. Communicate with each client in a profession and confident manner. Any other duties assigned by Leadership. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or equivalent; or six months to one year related experience and/or training; or equivalent combination of education and experience. Knowledge of Windows computer environment, including Word, Excel and Access. Typing speed of 30 words per minute, and 10 key by touch. LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to organize and accomplish tasks thoroughly with concern for all aspects. Ability to perform a variety of tasks, often changing assignments on short notice. Must be courteous, outgoing, pleasant and have excellent interpersonal skills. Must work well with other people. STANDARDS Display professional appearance and conduct maintaining stability under pressure or opposition. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate. Overtime is required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. Thu, 20 Dec 2012 09:50:55 CST Corporate Grapevine, TX 21 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Chicago, IL 30 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Oklahoma City, OK 30 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Los Angeles, CA 30 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Maryland, MD 30 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Sacramento, CA 30 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Rancho Cucamonga, CA 30 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Wichita, KS 30 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Baltimore, MD 30 Area Service Manager http://smartstartjobs.com/jobDesc.asp?JobID=30 Position: Area Service Manager Reports to: Territory Operations Manager FLSA: Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Salary The essential functions include, but are not limited to the following: • Management of field personnel and contract partners, to include but not limited to service technicians and independent contractors • Support and troubleshooting with field personnel inquiries • Continuous education into 12V technology and advancements • Fulfill daily operational duties of assigned area • Operate a clean, organized and hazard free work environment • Conducts quality assurance inspections of all facilities, at least once quarterly • Maintain a positive and caring atmosphere for customers and employees • Ability to think independently and work through service challenges consistently • Sells and trains new contractor facilities, maintaining and growing the service network • Support of internal departments and personnel, assisting at any opportunity presented • Timely submission of required reports and expenses • Directs, coordinates and participates in corporate initiatives to improve efficiency • Correspondence with management when challenges are presented • Maintain the integrity, confidentiality and security of pertinent information and records • Adherence to all state and federal rule, regulation and statute • Availability to take after-hours and weekend calls • Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) • High School Diploma or equivalent. • 5 years experience in a similar position • 3 years experience within the organization as a Service Technician • Area Service Manager Test: >90% Score • MECP: Advanced Installation Technician • Strong written and verbal communication skills • Possess excellent telephone skills • Detail orientated PHYSICAL DEMANDS • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 13 May 2013 14:22:16 CST Western VA, VA 30 Hardware Engineer http://smartstartjobs.com/jobDesc.asp?JobID=33 JOB DESCRIPTION TITLE: Hardware Engineer DEPARTMENT: R&D REPORTS TO: Product Development Manager FLSA: Exempt Position Summary Participate in new product and technologies development and existing ongoing product sustainment. Work closely with Firmware Engineers, Management, Manufacturing Partners and Component vendors to ensure best-in-class products. Essential Duties and Responsibilities Sr. Embedded Firmware Engineer will be the Lead the Software Engineers on a multi-software component system. This is a hard-core, hands-on coding position; as the primary focus, that is detail oriented and mission critical. Interface with other staff representing a wide range of disciplines, including electrical engineering, mechanical engineering and Management. Working with Management, you will be responsible for architecting and creating software specifications, helping to define interfaces to each other and the hardware. Responsible for providing software work estimates to management. Required to document and present the design for internal reviews. Other duties as assigned. Reports to Director of R&D Supervisory Responsibilities This job has no supervisory responsibilities. Minimum Qualifications (Education, Experience, Skills) Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 8 Jul 2013 09:17:16 CST Corp Texas Grapevine, TX 33 Call Center Technical Support (Service) http://smartstartjobs.com/jobDesc.asp?JobID=45 TITLE: Customer Care Specialist_(Service) DEPARTMENT: Corporate Call Center REPORTS TO: Technical Support Manager/Supervisor BI-LINGUAL: Consideration Based on Language Proficiency (English/Spanish) FLSA: Non-Exempt - Full-Time/Hourly POSITION SUMMARY: Candidates will answer a high volume of inbound technical/product assistance calls from current Smart Start clients. Calls range from basic and routine to moderately complex requiring the ability to research various resources while effectively communicating with the customer. The Customer Service Product Associate will respond to customer inquiries while utilizing on-line materials, or seeking assistance from senior Leadership in providing troubleshooting support. Candidates must have the ability to effectively notate a customer account and resolve customer issues while effectively communicating information. DUTIES AND RESPONSIBILITIES: Provide product support to Smart Start clients Training client how to test into unit Notating accounts Taking 50-100 calls per day Assisting mechanics who will be servicing our client's vehicle Any other duties assigned by Smart Start Leadership REQUIRED QUALIFICATIONS: Mental acuity to successfully provide technical support Excellent written and verbal communication skills Typing 25+ words per minute Ability to read, write, and communicate both written and verbal instructions Good problem solving and decision making skills Ability to handle multiple tasks at one time Basic proficiency with Windows Operating Systems Basic understanding of PC Serial and USB ports Basic proficiency with Internet Explorer or Mozilla browsers High School Diploma or GED Minimum 1 year Customer Service experience Candidates must be customer focused, self-confident, and dependable Dependability and commitment to schedule adherence expectations DESIRED (NOT REQUIRED) SKILLS: Experience supporting some type of hardware devices Bilingual (English/Spanish) highly preferred SUPERVISORY RESPONSIBILITIES: This role has no Supervisory responsibilities MINIMUM QUALIFICAITONS (EDUCATION, EXPERIENCE, AND SKILLS): Requires a High School Diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience Must be highly motivated and able to work independently PHYSICAL DEMANDS AND WORK ENVIRONMENT: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to sit for extended periods of time. Special visual abilities required by this job include close vision, color vision, and the ability to adjust focus. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested ty any person authorized to give instructions or assignments. All duties and responsibilities are effectual functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who possess a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Fri, 10 Jan 2014 08:36:35 CST Corp Texas Grapevine, TX 45 Call Center Technical Support (Service) http://smartstartjobs.com/jobDesc.asp?JobID=45 TITLE: Customer Care Specialist_(Service) DEPARTMENT: Corporate Call Center REPORTS TO: Technical Support Manager/Supervisor BI-LINGUAL: Consideration Based on Language Proficiency (English/Spanish) FLSA: Non-Exempt - Full-Time/Hourly POSITION SUMMARY: Candidates will answer a high volume of inbound technical/product assistance calls from current Smart Start clients. Calls range from basic and routine to moderately complex requiring the ability to research various resources while effectively communicating with the customer. The Customer Service Product Associate will respond to customer inquiries while utilizing on-line materials, or seeking assistance from senior Leadership in providing troubleshooting support. Candidates must have the ability to effectively notate a customer account and resolve customer issues while effectively communicating information. DUTIES AND RESPONSIBILITIES: Provide product support to Smart Start clients Training client how to test into unit Notating accounts Taking 50-100 calls per day Assisting mechanics who will be servicing our client's vehicle Any other duties assigned by Smart Start Leadership REQUIRED QUALIFICATIONS: Mental acuity to successfully provide technical support Excellent written and verbal communication skills Typing 25+ words per minute Ability to read, write, and communicate both written and verbal instructions Good problem solving and decision making skills Ability to handle multiple tasks at one time Basic proficiency with Windows Operating Systems Basic understanding of PC Serial and USB ports Basic proficiency with Internet Explorer or Mozilla browsers High School Diploma or GED Minimum 1 year Customer Service experience Candidates must be customer focused, self-confident, and dependable Dependability and commitment to schedule adherence expectations DESIRED (NOT REQUIRED) SKILLS: Experience supporting some type of hardware devices Bilingual (English/Spanish) highly preferred SUPERVISORY RESPONSIBILITIES: This role has no Supervisory responsibilities MINIMUM QUALIFICAITONS (EDUCATION, EXPERIENCE, AND SKILLS): Requires a High School Diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience Must be highly motivated and able to work independently PHYSICAL DEMANDS AND WORK ENVIRONMENT: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to sit for extended periods of time. Special visual abilities required by this job include close vision, color vision, and the ability to adjust focus. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested ty any person authorized to give instructions or assignments. All duties and responsibilities are effectual functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who possess a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Fri, 10 Jan 2014 08:36:35 CST Corporate Grapevine, TX 45 Desktop Support Technician http://smartstartjobs.com/jobDesc.asp?JobID=49 TITLE: Desktop Support Technician DEPARTMENT: Information Technology REPORTS TO: IT Infrastructure Manager Position Summary As a Desktop Support Technician, you will be the first line of defense for the IT Department. You will be handling inbound IT support requests from all levels of the organization. This includes user account management, workstation support and deployment, basic network troubleshooting, and application support for both third party and custom applications. You will be expected to contribute to the continuous improvement of Smart Start's IT Infrastructure and Operations. This includes advancing your personal competencies and IT skills through provided training as well as mentoring by senior team members. If you're passionate about technology and are looking for an opportunity to build IT systems for a company that saves lives, then we have an exciting opportunity for you! Essential Duties and Responsibilities Provision and deploy new workstations and laptops to corporate staff Manage hardware refreshes for existing workstations and mobile devices Manage corporate mobile account(s) Maintain all OS and application patches and updates on corporate workstations Routinely provide various summary reports to the IT Infrastructure Manager Help maintain internal IT documentation and employee self-help wiki Provision, troubleshoot and maintain phones and client software of the VOIP system Diagnose and repair workstations infected with malware and viruses Perform intermediate level troubleshooting on MS Office, network, and Windows OS Perform hardware maintenance on desktops, printers, projectors, mobile devices and other networked hardware Maintain domain user and computer accounts in Windows Active Directory Perform Software and Hardware audits Procurement of IT hardware and software for approved purchase orders from approved vendors Work with Systems Administrators to act as a backup on various server and application systems Work with Systems Administrators to deploy new server hardware and software Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Other duties as may be assigned by the IT Infrastructure Manager. Minimum of 2 years of experience as part of a helpdesk or 1-year experience as a desktop support technician Intermediate understanding of Windows client operating systems Experience documenting work in a ticketing system Intermediate level experience troubleshooting and replacing computer hardware components. Intermediate to Expert level knowledge of MS Office Basic knowledge of Windows Active Directory Must have excellent communication skills both verbal and written, and be able to communicate with both team members and non-technical users Must demonstrate excellent organization, prioritization, follow-up, and time management skills Ability to work both independently and as part of a team Ability to work varying hours and travel when required (less than 5%) Must show strong analytical and problem-solving skills within a technical environment Must have the ability to lift servers and network equipment up to 50 lbs. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Wed, 7 May 2014 14:42:23 CST Redlands, CA 49 Customer Care Specialist http://smartstartjobs.com/jobDesc.asp?JobID=57 Customer Care Specialist Smart Start Inc. - Grapevine, TX TITLE: Customer Care Specialist DEPARTMENT: Customer Care Center REPORTS TO: Call Center Supervisor FLSA: Non-exempt Full Time Position Bi-Lingual (English and Spanish) given special preference Position Summary Specialists will answer a high volume of inbound service and general support related calls. Will research clients technical issues and offer account assistance (Customer Service) for existing customers. Specialists must be friendly, accurate, and able to operate in a fast-paced environment. This is a fast-paced environment with intensive training on our systems and processes. This position requires someone who can multi-task and successfully complete a very detailed and rigorous training program that demands a high level of comprehension and memory recall and the ability to absorb and recall a large amount of complicated data and procedures. Duties and Responsibilities Receive inbound calls Accurate data Input and ability to respond to questions in a confident and efficient manner Research issues and respond to questions Possess a high level of professionalism Ability to work in a fast paced environment while providing excellent customer service Respond to client verbal inquiries Ability to learn quickly; handle pressure, make good decisions, and have a good analytical ability Excellent verbal and written communication skills Analyze customer problems & drive call to resolution Required Qualifications: Skill and Knowledge Qualifications: High School diploma or equivalent Minimum of 2 year Customer Service experience Stable Work/Employment History Call Center Experience Preferred Excellent phone etiquette Demonstrated proficiency in typing and grammar - 35 wpm Effective listening and multi-tasking skills Must be able to work any shift (usually 8 hours of work time) from 6am - 11pm Must be very dependable and have exemplary attendance and punctuality Must be able to pass a drug and criminal background check Competencies: Strong Customer Service Skills and aptitude Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Must be effective and efficient working in a team environment Sets high standards of performance for self Assumes responsibility and accountability for successfully completing assignments or tasks Self-imposing standards of excellence rather than having standards imposed Maintains effectiveness when experiencing major changes in personal work tasks or work environment Adjusts effectively to work within new work structures, processes, requirements, or cultures Makes customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Call Center Agent Call Center Specialist Call Center Representative Call Center Customer Service Technical Support Tue, 7 Oct 2014 10:08:27 CST Kansas, KS 57 Accounting Accounts Receivable Billing http://smartstartjobs.com/jobDesc.asp?JobID=62 Position Title: Accounts Receivable Billing Category: Non - Exempt Reporting Relationship: Accounting Manager Position Summary: This position is responsible for performing one or a complete and systematic set of transactions in a specific phase of accounting. (I.e. Accounts receivable, accounts payable, credit and collections). Duties include but are not limited to customer/client billing and record verification, preparing invoices and vouchers; maintaining files, posts ledger and general journal entries and/or balance accounts payable and accounts receivable records. Uses office-automated systems to input data, generate reports, conduct specialized research projects and respond to inquiries. May be required to reconcile various accounts. Essential Functions: The essential functions include, but are not limited to the following: Administer and/or maintain one or a combination of generally accepted accounting systems. May systematize and examine financial reports, journal entries, maintain and reconcile ledger accounts. Provide record of assets, liabilities and other financial transitions. Provide basic accounting procedures; month end closing, Prepare journal entries and general ledger maintenance, supporting schedules for financial statements preparation. Maintain files on all client project orders, shippers, invoice log and correspondence. May maintain various reports and schedules including payment cycle by week, delinquent invoice analysis, aged balance totals, warranty subsidiary logs, overdue invoice reports. Prepare and distribute invoices to customers as required. Coordinate and control input to sales analysis. Ensure invoices comply with the contractual billing requirements. Document accounts receivable system Assist in audit assessments. Knowledge, Skills and Abilities: Basic Accounting procedures:(A/R, A/P, time billing, P/R, G/L, tax payments and inventory control) Working knowledge in financial statements. (I.e. monthly and quarterly financial reports such as weekly forecast to management summarizing current and projected financial position) Proficiency in Month end and quarterly closing (i.e. balance sheets, income statements and cash flow statements) Journal entries and general ledger maintenance Prepare supporting schedules for financial statements preparation Assist CPA with annual financial and 401K audits by serving as company liaison with auditors. May communicate with customers to address any past due invoices on their account and providing weekly status updates to management. Make available financial data for management team and clients upon request. Assist with special Accounting projects from time to time. Minimum Qualifications High School diploma. A.A. degree in Finance or related field preferred. 5 to 7 years of overall Finance or General Accounting experience. 2 + years, which should be in progressive accounting experience in public accounting or similar work environment. Knowledge of accounting processes required. Strong organization, oral and written communication skills. Demonstrated ability to work with minimal supervision and administer multiple projects and deadlines. Strong computer aptitude, which includes expertise with Microsoft Excel and Word as well as experience with Accounting software. Experience with general ledgers. Possess analytical skills with particular attention to detail. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Wed, 8 Apr 2015 11:09:03 CST Corp Texas Grapevine, TX 62 Repair Manager http://smartstartjobs.com/jobDesc.asp?JobID=78 TITLE: Repair Manager DEPARTMENT: Repair REPORTS TO: Manufacturing Manager FLSA: Exempt Position Summary Smart Start has a full-time opportunity for an electronics technician to contribute talents in the repair department as the Repair Manager. This area of the company is critical to refurbishing our proprietary products and getting units returned to the field in a timely manner. In addition, this role will test, troubleshoot, repair, and calibrates assemblies and mechanisms to ensure they function per established tolerances and specifications. They will suggest or implement equipment purchases, modifications or calibration changes that could result in improved productivity or reduced costs related to refurbishing. They record observations and may make recommendations for improving processes. Duties and Responsibilities Responsibilities include Managing a large staff of technicians that will be performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals and objectives. Must be skilled in surface mount and through-hole component troubleshooting and soldering. Experience soldering on fine pitch circuit boards a necessity. Must have good knowledge of troubleshooting down to the component level and the use of oscilloscope. Good knowledge of digital and analog circuits a plus. Applicant must possess good management and electro-mechanical skills. Must be able to; Conduct detailed testing, solve manufacturing, mechanical or electronics problems involved in the operation of various products Assist technicians and supervisors with additional training May perform calibration checks and on equipment May completely troubleshoot an electro-mechanical system to determine cause and remedy for malfunctions Troubleshoot malfunctions and perform electromechanical repairs as needed, informs management of issues in assembly and remanufacturing process Determine if all parts are clean, and of sufficient quality for assembly and/or remanufacturing by means of in-process inspections Inspect, test, and measure materials or products being refurbished for conformance to specifications Apply statistical tools and techniques to solve problems and improve performance Continually seek process improvements and make recommendations to management The essential functions include, but are not limited to the following: Read and interpret schematics, bills of materials, PCB layouts, engineering drawings, etc., and perform required repairs and maintenance in a teaching atmosphere. Diagnose problems, replace or repair parts, test and make adjustments. Use a variety of hand and power tools, electric meters and material handling equipment in performing duties. Detect faulty operations, defective material and report those and any unusual situations to proper supervision. Comply with safety regulations and maintain clean and orderly work areas. Performs other work-related duties as assigned. Core Competencies Required: Strong attention to details with ability to handle and assemble small parts and electronic components using hand tools, and soldering irons Experience with or basic electrical knowledge of: Resistance, Capacitance, Logic, Multimeters, Oscilloscope Operation Ability to read Electrical Schematics Ability to recognize non-conformances Able to manage multiple priorities & meet deadlines Uses logical approach to problem solving in Production & Continuous Improvement Strong skills for troubleshooting, root cause analysis and analyzing effectiveness of corrective actions Knowledge of various MS Office applications such as: Word, Excel, Outlook and PowerPoint. Metrology skills including calibration Excellent mathematics skills Ability to read schematics and use precision measuring tools / instruments Ability to solve complex problems and deal with a variety of variables in situations where only limited information exists Ability to work directly with both internal and external staff Excellent influencing skills and strong written and verbal communication skills Supervisory Responsibilities This position entails supervising a large staff of electronic technicians and supervisors. Strong communication skills are a must. Bi-lingual a plus. Minimum Qualifications (Education, Experience, Skills) Requires a high school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience; An AA degree in mechanical, electrical, or industrial maintenance a plus; 3+ years of manufacturing experience; electro-mechanical skills mechanical and industrial skills. Must be highly motivated and able to work well in a busy environment with monthly goals and deadlines. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Mon, 11 Jan 2016 09:43:57 CST Corp Texas Grapevine, TX 78 IT .NET Developer http://smartstartjobs.com/jobDesc.asp?JobID=80 JOB DESCRIPTION TITLE: SR .NET Developer DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Exempt Full Time Position Description As part of the IT team that handles all aspects of IT including installation, maintenance, and support of all servers at corporate datacenter as well as development of in-house applications will have experience with application and database design using C# and the .NET framework. You will work with .NET, Java and SQL BI developers in designing, implementing and migrating software solutions. Will be required to develop and maintain a high level of knowledge of the hardware devices which interface with our software including the SSI 20/20 and 20/30 interlock devices. ASP.Net, MVC, C#, HTML, Javascript, JQuery, BootStrap, Jira, Confluence, SVN, Visual Studio, Telerik, SQL Server and much more! Mobile development using a technology like Xamarin is a plus. Job Responsibilities Include: Work with developers to design solutions to achieve corporate goals using C# and MS-SQL for the .NET framework. Work with other IT staff to help determine source of degraded performance in applications Contribute to a technical self-help knowledge base for Smart Start staff. Create and maintain documentation of in house developed .NET applications as well as deployment processes. Perform troubleshooting to isolate, diagnose, and remedy common application and operating system problems. Conduct research on emerging Microsoft technologies. Communicate problems, and solutions to those problems to IT team members, and other Smart Start employees. Work independently on assigned projects with little guidance when necessary. Any other duties assigned by the manager. Position Requirements: BS, MS, or PhD in Computer Science, Engineering, or related technical discipline or 10+ years of experience in software development. Expert level using C# under .NET framework 4.5+, MS-SQL, HTML5, JS, CSS, Web Services. Must have deep understanding of relational database design, Microsoft operating systems and MS Office Suite. Knowledge of Networking, TCP/IP, DNS, DHCP, IIS, FTP, Firewalls. Excellent communication skills both written and verbal. Ability to read and write clear and understandable instructions. Candidates must be able to work varying hours and travel when required (less than 5%). Must demonstrate excellent organization, prioritization, follow up and time management skills. Must have strong analytical and problem solving skills within a technical environment. Must have the ability to work both independently and as part of a team. Ability to lift 50 lbs. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship Mon, 25 Jan 2016 12:59:10 CST Corp Texas Grapevine, TX 80 IT .NET Developer http://smartstartjobs.com/jobDesc.asp?JobID=80 JOB DESCRIPTION TITLE: SR .NET Developer DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Exempt Full Time Position Description As part of the IT team that handles all aspects of IT including installation, maintenance, and support of all servers at corporate datacenter as well as development of in-house applications will have experience with application and database design using C# and the .NET framework. You will work with .NET, Java and SQL BI developers in designing, implementing and migrating software solutions. Will be required to develop and maintain a high level of knowledge of the hardware devices which interface with our software including the SSI 20/20 and 20/30 interlock devices. ASP.Net, MVC, C#, HTML, Javascript, JQuery, BootStrap, Jira, Confluence, SVN, Visual Studio, Telerik, SQL Server and much more! Mobile development using a technology like Xamarin is a plus. Job Responsibilities Include: Work with developers to design solutions to achieve corporate goals using C# and MS-SQL for the .NET framework. Work with other IT staff to help determine source of degraded performance in applications Contribute to a technical self-help knowledge base for Smart Start staff. Create and maintain documentation of in house developed .NET applications as well as deployment processes. Perform troubleshooting to isolate, diagnose, and remedy common application and operating system problems. Conduct research on emerging Microsoft technologies. Communicate problems, and solutions to those problems to IT team members, and other Smart Start employees. Work independently on assigned projects with little guidance when necessary. Any other duties assigned by the manager. Position Requirements: BS, MS, or PhD in Computer Science, Engineering, or related technical discipline or 10+ years of experience in software development. Expert level using C# under .NET framework 4.5+, MS-SQL, HTML5, JS, CSS, Web Services. Must have deep understanding of relational database design, Microsoft operating systems and MS Office Suite. Knowledge of Networking, TCP/IP, DNS, DHCP, IIS, FTP, Firewalls. Excellent communication skills both written and verbal. Ability to read and write clear and understandable instructions. Candidates must be able to work varying hours and travel when required (less than 5%). Must demonstrate excellent organization, prioritization, follow up and time management skills. Must have strong analytical and problem solving skills within a technical environment. Must have the ability to work both independently and as part of a team. Ability to lift 50 lbs. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship Mon, 25 Jan 2016 12:59:10 CST Corporate Grapevine, TX 80 Java Software Developer http://smartstartjobs.com/jobDesc.asp?JobID=84 TITLE: Java Software Developer DEPARTMENT: IT REPORTS TO: IT Supervisor FLSA: Exempt Job Description Why would I want this job? You get to build new stuff. You will have the opportunity to design and implement new APIs and features, and possibly become the principal developer in building a new web application. We understand that people have lives outside of work. Your child is sick? We understand if you need to take the day off. Hailstorm ruined your roof? We understand if you need to work from home so you can talk to the repair guys. This is a small team with low turnover. There are currently only four Java developers in the company, and they have all been here for years. Within the last five years, only two Java developers have left. This could finally be your chance to be a member of a long-term team. Friendly atmosphere. People in our Information Technology Department go out to lunch together. Nerf guns are playfully fired on a daily basis. There is a long-standing tradition of collectively reading trivia calendars. On Wednesday evenings, people walk five minutes to an award-winning craft brewery and have a beer together. Don't feel like participating? No one will hold it against you. Good salary. You clicked on the listing, didn't you? Good benefits. 401k matching, vacation, health/dental/life/AD&D/supplemental insurance, and more. Healthy company with a positive impact. We are a leader in our industry. Our revenue has grown every year since 1992, and our product helps save lives. So... who are you? We are Smart Start Inc., a privately held company based in Grapevine, TX. We are a leader in the field of alcohol monitoring technology. Our products include ignition interlock devices to prevent people from driving while intoxicated, as well as portable alcohol monitoring devices. You use Java to detect alcohol?!? No, but we use it in various applications for a host of other activities: administering devices, tracking customer interactions, processing payments, generating reports, providing information to government agencies, and more. The company would literally cease to function without these applications. If you join, you can help us make our applications better. Well, you told me why I might want this job, but no place is perfect. What are the downsides? You will be expected to produce. Have you ever worked on a team with people who didn't really do anything? Those people don't last here. Our SDLC processes need improvement. Historically, a lot of our planning/designing/testing/release processes have been on an ad hoc basis. This has led to some growing pains, but we are actively getting better. You can help shape our processes going forward. We have quite a bit of legacy code. Set legacyCodebases = IntStream.range(1992, 2016).mapToObj(adHocProcess::develop).collect(Collectors.toSet()); The applications built from our legacy codebases work (mostly), and it is prohibitively expensive to replace all of the functionality they provide, so these codebases will continue to exist for a long time. What you build will help retire some of it, and you can also feel confident that whatever you build will exist for a long time to come. Wait... you said I get to build new stuff, and now you're telling me about legacy codebases plural?! Well, your initial development tasks are going to be centered around adding simple capabilities to our existing software and building them properly. We're not going to start you off with deep-diving into ten-year-old code. We do have plans to begin development on a couple of new web applications in the near-term; if you're competent and a good fit we'd be extremely happy if you can drive an upcoming project to launch and beyond. We can't just start you off with being the development lead on a new application when you have no knowledge of the domain or the systems that are already in place. I guess that makes sense. So what technologies are you using over there? A bunch. Here's a list of the ones you're most likely to run into: Java EE 6/7JPAHibernateSQLSQL ServerEJBCDIGlassfish/PayaraDaggerJSFFaceletsPrimeFacesJavaScriptjQueryHTMLCSSSwingJAX-WSJAX-RSJMSJUnitMockitoAssertJMavenJenkinsSonarQube There is also another development team that uses C# and .NET-based technologies, and yet another team that programs for the devices themselves using embedded systems programming in C, and both of those teams are looking for candidates as well. This position, however, won't be doing any coding under those stacks. Hmmm... I don't like some of those technologies you mentioned. Can we change them? Well, let's not get ahead of ourselves. First, let us mention what we're looking for in a developer. Experience with any of the aforementioned items is a plus, but really core competency in Java and modeling technical solutions to business problems are the most important skills to have. We also want someone who is: Smart - can get up-to-speed quickly and solve problems independentlySelf-motivated - will do their work without someone standing over their shoulderPragmatic - knows how to situationally balance proper design, compatibility, complexity, testability, and timely delivery The short answer is yes, we are open to using other libraries or frameworks. We would even consider using other JVM languages such as Kotlin or Scala. But will it be pragmatic in the context of what you're working on? If it's a brand new application, that answer will probably be yes, if it's modifying an existing one, the answer will likely be no. Sounds reasonable... and isn't it obvious that I'm smart, self-motivated, and pragmatic? There is one other virtue we're looking for in a developer: humble. Also, you'll need to reference the method below for a couple of the questions. Thanks for your interest! public static boolean isNegative(String field) { try { boolean bracketsFound = false; for (int ii = 0; ii if (field.charAt(ii) == '(') { bracketsFound = true; } else if (field.charAt(ii) == '(') { bracketsFound=true; } } if (bracketsFound) return true; else return false; } catch (Exception e) { return false; } } Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship Tue, 3 May 2016 08:04:47 CST Corp Texas Grapevine, TX 84 Human Resource Director http://smartstartjobs.com/jobDesc.asp?JobID=85 Human Resource Director In this role you'll manage the HR operations for the company, working with senior leadership to strategically support Smart Start's and its affiliates (collectively Smart Start) business goals by developing and delivering key human resources services for our multi-state workforce. You'll be a self-starter, with the ability to work independently, who will oversee programs administered by the HR department including related HRIS systems, policies and procedures, including employee engagement, staffing, retention, compensation, employee benefits, and wellness, and other HR-related work. You'll also respond to escalated HR and personnel issues and identify optimal HR solutions to resolve employee relations challenges. Reporting to the Chief Financial Officer of Smart Start, you will ensure the consistent application of company policies and procedures in compliance with all legal and regulatory requirements. Some functions you will perform as the HR Director are: Talent Acquisition/Recruiting Personnel Management Performance Management Human Resources Job Descriptions overview and create Onboarding/Off boarding Employee File Maintenance Hiring Training Employee Relations Benefits Management. Health Welfare Plans, 401K Set up systems for audits and compliance. Support safety and worker's compensation activities. Work with payroll to ensure they are receiving accurate and timely information. Desired Skills and Experience 10+ years of relevant experience, with a strong emphasis on performing HR responsibilities and proven success leading a small to medium-sized HR team Excellent current knowledge of employment laws and human resources 'best practices,' including knowledge of compensation practices and principles Self-starter with the demonstrated ability to work largely independently Skilled written and verbal communicator with a genuine interest in people and the ability to collaborate and interact with all levels within the organization, both domestically and internationally. Strong attention to detail and follow-up and ability to multi-task in a fast-paced technology environment Experience running human resources with employees distributed across multiple locations Experience working in a dynamic and growing organization (wearing many hats) Detail oriented Skilled and demonstrated experience working through employee relation issues and coordinating with legal resources Comfort with new technology Experience launching new technology within an organization Bachelor's degree required, preferably in Human Resources Management; SHPR or PHR certification preferred. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Tue, 28 Jun 2016 16:49:24 CST Corp Texas Grapevine, TX 85 Collections Administrative Assistant http://smartstartjobs.com/jobDesc.asp?JobID=89 JOB DESCRIPTION TITLE: Credit/Collections Administrative Assistant DEPARTMENT: Accounting REPORTS TO: Collections/Credit Manager FLSA: Non-exempt Position Summary Uses independent judgment and exercise full working responsibility to assist in the administrative duties of the credit/collections department. This will include reviews and approval of various processes for final disposition and/or notifications as needed to senior agents for additional collections required. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Review of reinstalls: Customer service sends reinstall requests to credit via email, the credit administrative agent will utilize company software to review accounts for appropriate actions. Approve for reinstall or Disapprove: Customer owes past due fees, the credit administrative agent will send an email to a Senior Credit Specialist to contact the client and collect the past due fees owed, once fees are collected the Senior Credit Specialist will drop the client into the install queue. Deposit and Reimbursements Review & Processing: The credit administrative agent will review and process reimbursements, deposits, towing bills, calibration or other fees that have been requested as refunds. The credit administrative agent will review the email request for reimbursement and is required to review the client's account to make sure that the client paid a deposit, or that a tow bill or any other reimbursement was requested by a Service Manager, Senior Credit Specialist or State Director. The credit administrative agent will contact the client and get an updated address to mail the reimbursement and will also check google maps and attached that to the email that is sent to Accounts Payable for reimbursement. Lockout calls:The credit administrative agent will be required to work their lockout report daily and must find the time between their review of reinstalls and reimbursements to contact no less than 40 clients per day. Each call will consist of a call to the client, a call to the next of kin, an email to the officer, and an email to the client if we have a email listed. There will be a note for each call and each email.The credit administrative agent will send a copy of all calls made daily to the Credit Manager for review. The credit administrative agent will not work client theft write offs and will send large balance collections to a Senior Credit Specialist for resolution. Related Functions include, but are not limited to the following: Performs related duties and responsibilities as required. Hours - Credit hours are from 6:00 a. m. to 8:00 p.m.The credit administrative agent must be flexible and may be asked to change their work hours at any time.They may also be asked to work a Saturday if the need occurs. Minimum Qualifications (Education, Experience, Skills) Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities, which would typically be acquired through: A combination of previous training and education equivalent to completion of two years of college or business school, and Knowledge of modern office procedures, methods and computer equipment. Knowledge and understanding of automated systems and procedures for bill collection and follow up. Ability to interpret customer billing records. Effective written and oral communications skills, including ability to deal with customers in resolving billing and credit problems. Able to type 50 WPM, spelling accuracy must be 98%, comprehension must be in the 90% range as the credit administrative agent will be required to write to probation officers. Ability to work independently using judgment and analytical skills to resolve problems or discrepancies. Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting for extended periods of time and operating assigned office equipment. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may assume a sustained posture in a seated position for prolonged periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the office work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Thu, 20 Oct 2016 13:48:39 CST Corp Texas Grapevine, TX 89 Collections Administrative Assistant http://smartstartjobs.com/jobDesc.asp?JobID=89 JOB DESCRIPTION TITLE: Credit/Collections Administrative Assistant DEPARTMENT: Accounting REPORTS TO: Collections/Credit Manager FLSA: Non-exempt Position Summary Uses independent judgment and exercise full working responsibility to assist in the administrative duties of the credit/collections department. This will include reviews and approval of various processes for final disposition and/or notifications as needed to senior agents for additional collections required. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Review of reinstalls: Customer service sends reinstall requests to credit via email, the credit administrative agent will utilize company software to review accounts for appropriate actions. Approve for reinstall or Disapprove: Customer owes past due fees, the credit administrative agent will send an email to a Senior Credit Specialist to contact the client and collect the past due fees owed, once fees are collected the Senior Credit Specialist will drop the client into the install queue. Deposit and Reimbursements Review & Processing: The credit administrative agent will review and process reimbursements, deposits, towing bills, calibration or other fees that have been requested as refunds. The credit administrative agent will review the email request for reimbursement and is required to review the client's account to make sure that the client paid a deposit, or that a tow bill or any other reimbursement was requested by a Service Manager, Senior Credit Specialist or State Director. The credit administrative agent will contact the client and get an updated address to mail the reimbursement and will also check google maps and attached that to the email that is sent to Accounts Payable for reimbursement. Lockout calls:The credit administrative agent will be required to work their lockout report daily and must find the time between their review of reinstalls and reimbursements to contact no less than 40 clients per day. Each call will consist of a call to the client, a call to the next of kin, an email to the officer, and an email to the client if we have a email listed. There will be a note for each call and each email.The credit administrative agent will send a copy of all calls made daily to the Credit Manager for review. The credit administrative agent will not work client theft write offs and will send large balance collections to a Senior Credit Specialist for resolution. Related Functions include, but are not limited to the following: Performs related duties and responsibilities as required. Hours - Credit hours are from 6:00 a. m. to 8:00 p.m.The credit administrative agent must be flexible and may be asked to change their work hours at any time.They may also be asked to work a Saturday if the need occurs. Minimum Qualifications (Education, Experience, Skills) Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities, which would typically be acquired through: A combination of previous training and education equivalent to completion of two years of college or business school, and Knowledge of modern office procedures, methods and computer equipment. Knowledge and understanding of automated systems and procedures for bill collection and follow up. Ability to interpret customer billing records. Effective written and oral communications skills, including ability to deal with customers in resolving billing and credit problems. Able to type 50 WPM, spelling accuracy must be 98%, comprehension must be in the 90% range as the credit administrative agent will be required to write to probation officers. Ability to work independently using judgment and analytical skills to resolve problems or discrepancies. Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include sitting for extended periods of time and operating assigned office equipment. Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions. Ability to operate assigned equipment. Ability to make sound decisions in a manner consistent with the essential job functions. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may assume a sustained posture in a seated position for prolonged periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the office work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Thu, 20 Oct 2016 13:48:39 CST Corporate Grapevine, TX 89 Marketing Coordinator http://smartstartjobs.com/jobDesc.asp?JobID=90 JOB DESCRIPTION TITLE: Marketing Coordinator DEPARTMENT: Marketing REPORTS TO: Director of Marketing FLSA: Exempt Position Summary The Marketing Coordinator will support the marketing team in all areas, with a special emphasis on internal and external events / meetings / trade shows, management of our online sales tools, budget tracking / reporting, and whatever else needs to be done. Responsibilities • Coordinate all aspects of national conferences including the physical booth, travel, promotions, sponsorships, special events, etc. • Coordinate and collaborate with team members to develop various marketing pieces such as booth graphics, conference ads, pre and post-conference e-blasts, social, and public relations • Plan and manage all logistics for Smart Start's employee training conference(s) as well as scheduling periodic executive team events • Oversee and maintain our online store for promotional items, uniforms, print materials, etc. • Coordinate internal holiday luncheons and events • Manage monthly birthday events / presentations for employees • Ensure accuracy and organization of sales tools in Sharepoint. • Track and report budget numbers for events and promotional items • Assist marketing director on monthly budget analysis and presentations • Assist the team with other projects as needed. Minimum Qualifications • Bachelor's Degree in Marketing, Public Relations or related field • 1-2 years of experience in Event Planning • 1-2 years of experience as a project coordinator or administrative assistant • Can-do personality with a passion to support the team and learn new things • Strong project management experience and interpersonal skills • Superior organization skills and dedication to completing projects in a timely manner • Detail oriented and comfortable working in a fast-paced office environment • Exceptional communication skills • Comfortable working alone and in a team environment • Intermediate experience in MS Office with expertise in Microsoft Word, PowerPoint and Excel • Sharepoint experience a plus • The employee must occasionally lift and/or move up to 50 pounds. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Thu, 29 Dec 2016 14:58:58 CST Corp Texas Grapevine, TX 90 Embedded Software Developer http://smartstartjobs.com/jobDesc.asp?JobID=91 JOB DESCRIPTION TITLE: Embedded Software Developer DEPARTMENT: R&D REPORTS TO: Director of Engineering FLSA: Exempt Job Description: Developers that have experience with writing Embedded Drivers for I2C, SPI, Display, UART. Special attention will be given to developers with Embedded USB driver, Bluetooth Stack experience. You will work with other software developers in designing and implementing new features and support for new devices and/or in house developed software solutions. Candidate will be required to develop and maintain a high level of knowledge of the hardware devices which interface with our software. Job Responsibilities Include: Embedded Software Developer (C Development). Embedded Drivers for I2C, SPI, Display, UART Work with other staff to help determine, propose and implement solutions for improvement. Conduct research on emerging technologies. Communicate problems, and solutions to those problems to team members, and other Smart Start employees Work independently on assigned projects with little guidance when necessary Any other duties assigned by the manager. Position Requirements: BS, in Computer Science, Engineering, or related technical discipline or 5+ years of experience in software development. Excellent communication skills both written and verbal. Ability to read and write clear and understandable instructions. Candidates must be able to work varying hours and travel when required (less than 5%). Must demonstrate excellent organization, prioritization, follow up and time management skills. Must have strong analytical and problem solving skills within a technical environment. Must have the ability to work both independently and as part of a team. Ability to lift 50 lbs. Other Desirable Skills: Embedded USB driver, Bluetooth Stack experience. Experience with Python is a plus. Experience with SVN is a plus. Experience with OOD/OOP design and development is a plus Experience with SID and UML is a plus. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create ane employment contract, implied or otherwise, other than an 'at will' relationship Legal Disclaimer: This document is intended for informational purposes only and by no means should replacev or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Wed, 15 Feb 2017 09:36:35 CST Corp Texas Grapevine, TX 91 Repair Supervisor http://smartstartjobs.com/jobDesc.asp?JobID=92 TITLE: Repair Supervisor DEPARTMENT: Repair REPORTS TO: Repair Manager FLSA: Non-Exempt Position Summary Smart Start has a full-time opportunity for a skilled electronics technician to contribute talents in the Repair department as the Repair Supervisor. This area of the company is critical to refurbishing our proprietary products and getting units returned to the field in a timely manner. In addition, this role will test, troubleshoot, repair, and calibrates assemblies and mechanisms to ensure they function per established tolerances and specifications. They will suggest or implement equipment purchases, modifications or calibration changes that could result in improved productivity or reduced costs related to refurbishing. They record observations and may make recommendations for improving processes. Duties and Responsibilities Responsibilities include Supervising a small staff of technicians that will be performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals and objectives. Must be skilled in surface mount and through-hole component troubleshooting and soldering. Experience soldering on fine pitch circuit boards a necessity. Must have good knowledge of troubleshooting down to the component level and the use of oscilloscope. Good knowledge of digital and analog circuits a plus. Applicant must possess good Supervision and electro-mechanical skills. Must be able to; Conduct detailed testing, solve manufacturing, mechanical or electronics problems involved in the operation of various products Assist technicians with additional training May perform calibration checks and on equipment May completely troubleshoot an electro-mechanical system to determine cause and remedy for malfunctions Troubleshoot malfunctions and perform electromechanical repairs as needed, informs management of issues in assembly and remanufacturing process Determine if all parts are clean, and of sufficient quality for assembly and/or remanufacturing by means of in-process inspections Inspect, test, and measure materials or products being refurbished for conformance to specifications Apply statistical tools and techniques to solve problems and improve performance Continually seek process improvements and make recommendations to management Ability to determine if product is non-repairable and justify need to scrap The essential functions include, but are not limited to the following: Read and interpret schematics, bills of materials, PCB layouts, engineering drawings, etc., and perform required repairs and maintenance in a teaching atmosphere. Diagnose problems, replace or repair parts, test and make adjustments. Use a variety of hand and power tools, electric meters and material handling equipment in performing duties. Detect faulty operations, defective material and report those and any unusual situations to proper supervision. Comply with safety regulations and maintain clean and orderly work areas. Conduct monthly 5S and Safety review. Performs other work-related duties as assigned. Read, understand and enforce company policies and procedures, including verifying work instructions are current and staff trained accordingly. Core Competencies Required: Strong attention to details with ability to handle and assemble small parts and electronic components using hand tools, and soldering irons Experience with or basic electrical knowledge of: Resistance, Capacitance, Logic, Multimeters, Oscilloscope Operation Ability to read Electrical Schematics Ability to recognize non-conformances Able to manage multiple priorities & meet deadlines Uses logical approach to problem solving in Production & Continuous Improvement Strong skills for troubleshooting, root cause analysis and analyzing effectiveness of corrective actions Knowledge of various MS Office applications such as: Word, Excel, Outlook and PowerPoint. Metrology skills including calibration Ability to read schematics and use precision measuring tools / instruments Ability to solve complex problems and deal with a variety of variables in situations where only limited information exists Ability to work directly with technicians, management and internal staff Excellent influencing skills and strong written and verbal communication skills Supervisory Responsibilities This position entails supervising a small staff of electronic technicians. Strong communication skills are a must. Bi-lingual a plus. Minimum Qualifications (Education, Experience, Skills) Requires a high school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience; 2+ years of repair experience; electro-mechanical skills or mechanical and industrial skills. Must be highly motivated and able to work well in a busy environment with monthly goals and deadlines. Knowledge of ISO 9001/2015 requirements and maintain compliance within the department. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 40 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Tue, 7 Mar 2017 14:45:55 CST Corp Texas Grapevine, TX 92 Assistant Product Manager http://smartstartjobs.com/jobDesc.asp?JobID=94 TITLE: Assistant Product Manager DEPARTMENT: Product Team REPORTS TO: Product Manager FLSA: Exempt Position Summary The ideal candidate will be responsible of filling in the role of assisting Product Manager(s) with several tasks. These tasks are, but not limited to tracking product issues, running product metrics, analyzing data and reporting to the proper channels to assist with prioritization of support, assisting in product documentation, becoming a point of contact to the field, Helpdesk, and other technical departments. The Assistant Product Manager will also assist in areas of compliance. This will require the necessity to read through regulations and determine areas of concerns. The assistant product manager must act both strategically and tactically to achieve the goals set for all products. Essential Duties and Responsibilities Build and maintain support documentation for the appropriate product Assist with generating KPI reports Continuously analyze data to determine if problematic issues arise Assist in the creation of detailed Jira tickets for product improvement Become the point of contact for the RTV process and ensure product is returned for investigation if determined to be needed. Assist in product testing to ensure development requirements were met Assist in the ongoing maintenance of relevant information on the LMS portal Assist in increasing the product IQ among the Smart Start infrastructure Become a point of contact to helpdesk support regarding product support. Become a liaison between helpdesk, the field and administration for the product team Ensure that the support that is being provided for the product is adequate and correct Provide proper training and knowledge sharing for help desk staff Assist with creating Use Cases and Test Cases for the product Become an expert for aspects of the supporting product Other duties may be assigned to accomplish company or department objectives Minimum Qualifications (Education, Experience, Skills) Minimum of 1.5 years' experience as part of a help desk (over-the-phone support) or 1 year experience as a service technician is a plus Good business acumen and analytical skills Ability to communicate well and perform public speaking/presentation delivery Skilled in Microsoft Excel and PowerPoint Must be driven and broad business minded Technical competency preferred Must have excellent communication skills both verbal and written, and can communicate with both team members and non-technical users. Ability to work both independently and as part of ateam. Ability to work varying hours and travel when required (less than5%). This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Tue, 18 Apr 2017 14:38:44 CST Corp Texas Grapevine, TX 94 Director - Financial Planning and Analysis http://smartstartjobs.com/jobDesc.asp?JobID=95 POSITION TITLE: Director - Financial Planning and Analysis DEPARTMENT: Accounting / Finance REPORTS TO: Chief Financial Officer FLSA: Exempt PURPOSE: Provide data-driven reporting and analysis of the company's financial and operational data to assist senior management in making well-informed decisions and support actions and initiatives to drive increased customer satisfaction, revenue, profitability, and / or liquidity. ESSENTIAL FUNCTIONS: Create monthly BvA analysis with key takeaways for executive management / BOD Monthly meetings with key leaders to review financial results vs budget and provide insights on financial and operational performance Collaborate with leadership team members and BOD representatives to develop KPIs and create reports, dashboards and related analysis to assist with identifying and pursuing opportunities for revenue and margin enhancement Adhoc analysis projects focused on business trends and performance metrics utilizing data extractions from the Company's operating and financial systems M&A analysis Create BOD presentations to include key financial and operational metrics Hands-on management of the annual budgeting process and creation of the detailed annual budget including CAPEX plan Work with accounting team to translate / upload the budget into the ERP system Administer budget / forecasting tool. REQUIREMENTS: Degree in finance, accounting or equivalent At least 7 years of experience in financial analysis or equivalent roles Expert Excel skills Track record of effectively working with senior management to understand the key drivers of the business, pro-actively offer insights on ways to evaluate business performance and translating these performance measures into detailed technical specs. Hands on experience developing and maintaining KPI scorecards, dashboards and reports using Power BI and underlying tools eg: Power Pivot etc Ability to interpret and build SQL queries and extract data from data tables at a detailed / foundational level Detailed understanding of accounting and finance principles; Course work in accounting preferred Hands on experience running annual budgeting and planning processes PHYSICAL DEMANDS: While performing the duties of this position, the employee is frequently required to sit, communicate, reach and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 10 pounds on a regular basis and up to 25 pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. WORKING CONDITIONS: Usual office working conditions. The noise level in the work environment is typical of most office environments. Travel and evening and weekend hours may be necessary to meet deadlines and attend monthly Board meetings, Business meetings, and trainings Fri, 21 Apr 2017 13:15:45 CST Corp Texas Grapevine, TX 95 Business Development Representative JSL http://smartstartjobs.com/jobDesc.asp?JobID=96 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies Leadership Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Thu, 4 May 2017 15:41:12 CST Chicago, IL 96 Business Development Representative JSL http://smartstartjobs.com/jobDesc.asp?JobID=96 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies Leadership Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Thu, 4 May 2017 15:41:12 CST Kansas, KS 96 Business Development Representative JSL http://smartstartjobs.com/jobDesc.asp?JobID=96 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies Leadership Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Thu, 4 May 2017 15:41:12 CST Albuquerque, NM 96 Business Development Representative JSL http://smartstartjobs.com/jobDesc.asp?JobID=96 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies Leadership Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Thu, 4 May 2017 15:41:12 CST Louisville, KY 96 Business Development Representative JSL http://smartstartjobs.com/jobDesc.asp?JobID=96 TITLE: Business Development Representative AKA: Judicial Services Liaison DEPARTMENT: Sales REPORTS TO: Regional Sales Director FLSA: Exempt Position Summary Expand the market share of Smart Start products within a state or region. Build brand presence. Act as a business development representative in working with referral partners to deliver best of class alcohol monitoring products and services within a state or region. Act as a conduit fostering communication and product use between referral partners such as DUI / Family court attorneys, criminal justice community, treatment centers, insurance providers, DUI Schools and Smart Start, Inc. Deliver annual growth objectives. Summary of essential job functions Act as a field sales representative between Smart Start, LLC and the referral partner community. Forecasting sales, developing 'out of the box' sales strategies / models and evaluating their effectiveness. Evaluating referral partners, needs and building productive long lasting relationships. Work with referral partners to deliver best in class breath alcohol monitoring services through meet or exceed annual unit growth targets to enhance both top-line growth and bottom-line profits for Smart Start, Inc. Help educate referral partners on the introduction and application of new products and services that are introduced to insure success. Provide technical expertise as it applies to both retail operations and consultative selling with referral partners. Provide market intelligence to insure Smart Start's competitive agility in the marketplace. Promote Smart Start initiatives within the state or region. Increase Smart Start's market share and installed unit base in your territory for Breath Alcohol Ignition Interlock and S.M.A.R.T Mobile devices. Represent Smart Start to referral partners by answering questions on Breath Alcohol Ignition Interlock Devices, S.M.A.R.T. Mobile devices and educating them on our services. Visit referral partners to describe program services, demonstrate the use of the product, and explain the necessity for quality data and program integrity. Educate referral partners on our reporting features and Smart Log interpretations. Maintain an open line of communication with referral partners. Present when necessary educational training sessions to probation officers, prosecutors, and other referral partners. Attend and exhibit at associated conferences, i.e., State Corrections Association, State Probation Association, Association for Court Administration, Judicial Conferences, Bar Association Conferences, and others as they apply Maintain proficiency in utilizing Smart Start specific software products. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements Outside Sales Experience (+3 years) shop / retail operations Experience (+3 years) leading a direct sales force and / or calling on key national accounts. Ignition Interlock, Technology or Alcohol Monitoring Community experience a plus Experience interacting with, working for or calling on governmental agencies (probation, parole, courts, DMV) 4-year degree (BBA / BA) from an accredited university Core Competencies Leadership Strategic Thinking Problem Solving Industry Knowledge Business Acumen Decision Making Excellent Communication Skills Abilities required 60% overnight Travel with some weekend travel (conferences, etc). Computer literate (MS Office and Proprietary Software Systems) Duties: May Include the Following but not limited to Plan: Deliver annual sales and marketing plans. Sales: Lead the sales process as the primary Smart Start contact for referral partners. Constantly work to remove barriers to success. Call Frequency: Conduct regular and follow up calls (monthly) to referral partners such as courts, DUI attorneys, probation departments, parole, drug courts, DUI Schools, etc. to inform them of services; products, problem solve; train; new products, features & benefits and etc. Local Lobby: Be the primary point of contact with the local MADD Chapter. Build relationships with chapter leadership. Competitive Environment: Collect, maintain and communicate competitive intelligence on a constant basis. Complete a competitive analysis as needed or at a minimum once a quarter. Conferences: Attend, display and manage Smart Start's presence at all referral partner related trade shows and conferences within the state or region. This includes associations, legal conferences, DUI attorney conferences, bar and judicial conferences, etc. Training: When needed conduct training for referral partners on Smart Start systems, processes and products. Category Leadership: Position Smart Start as a category leader by providing up-to-date industry information to referral partners on a regular basis. Political Action: Help drive legislation that is favorable to ignition interlock by building relationships with civic, political and other organizations or individuals who can influence legislation. New Market Development: Make cold calls on potential new markets / channels and potential customers for Smart Start products and services to include but not be limited to on courts, attorneys, probation departments, parole, DUI courts and schools, prosecutors, etc. Maintain accurate database of referral partners including follow up opportunities. Product Performance: Communicate performance issues and features internally on both Smart Start and competitive products. Maintain open communication pertaining to unit functionality with Smart Start Operations and IT. Collaboration: Work collaboratively to drive solutions to problems and successful delivery of planned operating results. Business Planning: Develop a formal sales and marketing plan prior to the beginning of each year to assure achievement of stated sales goals within the annual marketing plan. Report Analysis: Maintain proficiency on SmarTrac, Smart Web and other reporting tools to resolve issues that arise as well as provide an analytical resource to drive informed decision making. Self Development: Maintain professional and technical knowledge of product applications and legislative opportunities to establish the role as a Category Expert and in so doing, help promote products, sharing of approaches and positioning products with referral partners. Problem Solving: Drive issues and processes to resolution so as to deliver planned objectives for product lines. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Thu, 4 May 2017 15:41:12 CST Aurora/Joliet/Chicagoland, IL 96 Internal Sales Agent http://smartstartjobs.com/jobDesc.asp?JobID=97 TITLE: Internal Sales Agent DEPARTMENT: Sales REPORTS TO: Director of Internal Sales Position Summary The Internal Sales Agent is responsible for generating new customer relationships and creating a positive customer experience by remaining available for incoming call volume and actively engaging with potential clients while providing the best possible customer experience. An Internal Sales agent must demonstrate a strong ability to effectively answer product, pricing, and program related questions with the intention of gaining a new customer, scheduling an installation and creating an exceptional customer experience. The role requires quality work order entry and accurately communicating necessary and critical information to all callers. The agent must possess a strong ability to listen effectively while operating in a fast-paced environment using all the tools necessary and required for full job functionality. The position requires someone who can multi-task while, in a friendly manner, engage callers in a sales-oriented conversation exploring the features, benefits and values that Smart Start products and services can provide toward meeting the potential client's needs. Summary of essential job functions Receive inbound new customer sales calls to attain an overall close percentage that meets or exceeds call center sales metrics Accurately inputting data and responding to customer inquiries in a confident and efficient manner Meet or exceed call center metrics with attendance expectations, sales performance, and customer satisfaction measurements Demonstrate professionalism while working in a fast paced and competitive team environment Communicate company impacting findings regarding market specific concerns, competitor topics, industry changes to supervisor for betterment of the company; funnel critical feedback Participate in coaching and development conversations with immediate supervisor and/or other members of leadership for the purpose of performance betterment, feedback gathering, and to obtain overall optimal job satisfaction Minimum requirements Sales oriented, self-confident, and customer focused Call center sales experience preferred Excellent customer service skills Excellent communication skills both written and verbal Excellent problem solving & decision-making skills Ability to handle multiple tasks at a time Ability to enter accurate and detailed customer account information Must work with a high sense of urgency in a fast-paced environment Must be effective and efficient working in a team environment Effective listening skills and multi - tasking skills Proficient probing skills in determining customer needs Basic proficiency with Windows Operating System High School Diploma or GED Minimum 1-year Customer Service experience Dependable and committed to schedule adherence expectations Qualifications Creative Innovation Business Acumen Extremely motivated and sales incentive driven Maintain a positive level of high sales energy Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Mon, 5 Jun 2017 09:51:32 CST Corp Texas Grapevine, TX 97 Call Center Customer Care Specialist http://smartstartjobs.com/jobDesc.asp?JobID=98 TITLE: Customer Care Specialist (Customer Service) - Non Product DEPARTMENT: Corporate Call Center REPORTS TO: Admin Manager/Supervisor Bi-Lingual: Consideration Based on Language Proficiency (English/Spanish) FLSA: Full-Time/Hourly POSITION SUMMARY: Candidates will answer a high volume of inbound customer service calls from current clients, Smart Start staff, and its contractors and franchisees. Calls range from basic and routine to moderately complex, requiring the ability to research various resources while effectively communicating with the customer. The Call Center Customer Specialist will respond to customer inquiries while utilizing on-line materials, or seeking assistance from Leadership in providing resolution to their requests when possible. Candidates must have the ability to effectively notate a customer account and resolve customer issues while accurately communicating information. Candidates will be responsible for learning and retaining information to effectively support our customer requests in a timely and efficient manner. DUTIES AND RESPONSIBILITIES: Provide accurate information to our customers Create and reply to email inquiries effectively Successfully incorporate each customer interaction utilizing our proprietary account program Communicate with each client in a profession and confident manner Any other duties assigned by Leadership REQUIRED QUALIFICATIONS: Excellent Customer Service skills Excellent written and verbal communication skills Ability to enter accurate and detailed customer account notations Good problem solving and decision making skills Ability to listen and resolve customer inquiries Proficient probing skills in determining a customer's request Ability to handle multiple tasks at one time Basic proficiency with Windows Operating Systems High School Diploma or GED Minimum 1 year Customer Service experience Candidates must be customer focused, self-confident, amenable, discreet when dealing with personal information, and dependable Aptitude to thrive in a fast-paced environment Dependability and commitment to schedule adherence expectations COMPETENCIES: Strong Customer Service aptitude Must be effective and efficient working in a team environment Ability to define and attain ambitious standards of performance for self; assuming responsibility and accountability when successfully completing assignments or tasks Makes customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships DESIRED (NOT REQUIRED) SKILLS: N/A SUPERVISORY RESPONSIBILITIES: This role has no Supervisory responsibilities MINIMUM QUALIFICAITONS (EDUCATION, EXPERIENCE, AND SKILLS): High School Diploma/GED PHYSICAL DEMANDS AND WORK ENVIRONMENT: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to sit for extended periods of time. The employee is occasionally required to stand; walk; use hands or fingers to handle or feel objects; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Special visual abilities required by this job include close vision, color vision, and the ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moderate noise levels. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested ty any person authorized to give instructions or assignments. All duties and responsibilities are effectual functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who possess a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Mon, 5 Jun 2017 09:56:34 CST Corp Texas Grapevine, TX 98 Call Center Customer Care Specialist http://smartstartjobs.com/jobDesc.asp?JobID=98 TITLE: Customer Care Specialist (Customer Service) - Non Product DEPARTMENT: Corporate Call Center REPORTS TO: Admin Manager/Supervisor Bi-Lingual: Consideration Based on Language Proficiency (English/Spanish) FLSA: Full-Time/Hourly POSITION SUMMARY: Candidates will answer a high volume of inbound customer service calls from current clients, Smart Start staff, and its contractors and franchisees. Calls range from basic and routine to moderately complex, requiring the ability to research various resources while effectively communicating with the customer. The Call Center Customer Specialist will respond to customer inquiries while utilizing on-line materials, or seeking assistance from Leadership in providing resolution to their requests when possible. Candidates must have the ability to effectively notate a customer account and resolve customer issues while accurately communicating information. Candidates will be responsible for learning and retaining information to effectively support our customer requests in a timely and efficient manner. DUTIES AND RESPONSIBILITIES: Provide accurate information to our customers Create and reply to email inquiries effectively Successfully incorporate each customer interaction utilizing our proprietary account program Communicate with each client in a profession and confident manner Any other duties assigned by Leadership REQUIRED QUALIFICATIONS: Excellent Customer Service skills Excellent written and verbal communication skills Ability to enter accurate and detailed customer account notations Good problem solving and decision making skills Ability to listen and resolve customer inquiries Proficient probing skills in determining a customer's request Ability to handle multiple tasks at one time Basic proficiency with Windows Operating Systems High School Diploma or GED Minimum 1 year Customer Service experience Candidates must be customer focused, self-confident, amenable, discreet when dealing with personal information, and dependable Aptitude to thrive in a fast-paced environment Dependability and commitment to schedule adherence expectations COMPETENCIES: Strong Customer Service aptitude Must be effective and efficient working in a team environment Ability to define and attain ambitious standards of performance for self; assuming responsibility and accountability when successfully completing assignments or tasks Makes customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships DESIRED (NOT REQUIRED) SKILLS: N/A SUPERVISORY RESPONSIBILITIES: This role has no Supervisory responsibilities MINIMUM QUALIFICAITONS (EDUCATION, EXPERIENCE, AND SKILLS): High School Diploma/GED PHYSICAL DEMANDS AND WORK ENVIRONMENT: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee frequently is required to sit for extended periods of time. The employee is occasionally required to stand; walk; use hands or fingers to handle or feel objects; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Special visual abilities required by this job include close vision, color vision, and the ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moderate noise levels. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested ty any person authorized to give instructions or assignments. All duties and responsibilities are effectual functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who possess a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Mon, 5 Jun 2017 09:56:34 CST TX Corporate , TX 98 Digital Strategy Paid Advertising Specialist http://smartstartjobs.com/jobDesc.asp?JobID=100 TITLE: Digital Strategy Paid Advertising Specialist DEPARTMENT: IT REPORTS TO: Digital Strategy Product Manager FLSA: Exempt Position Summary The marketing associate will have experience in Paid Advertising (Google AdWords, Bing, and Facebook) to join our expanding digital strategy team. This position will be managing all our paid advertising campaigns with very large ad spend. A strong team player with the aptitude to learn quickly. This role will need to be able to review current analytics and make decisions that will result in key optimizations for more refined campaign performance. Responsibilities Manage daily execution of paid search campaigns Building new campaigns Campaign optimization using known techniques like bid management, keyword, and setting updates Ongoing A/B testing Data analysis Identify and implement new negative keywords Reporting on all paid digital marketing campaigns Define and refine targeted audiences based on analytics and campaign performance Tracking and identifying new keyword opportunities based on user queries Define and increase the level of detailed attribution across all paid channels Required Skills Bachelor's degree Minimum of 3 years' experience in paid search Knowledge of display advertising strategy Strong quantitative and analytical skills Google AdWords certified, or willingness to become certified Detail oriented Understanding of landing page strategy Ability and desire to learn quickly Write effective online ad copy Excellent communication skills Ability to build and present detailed reports Knowledge of the following software MS Excel Google AdWords Google Data Studio Google Analytics Moz Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Thu, 31 Aug 2017 12:36:07 CST Corp Texas Grapevine, TX 100 Accounting - Accounts Payable Lead http://smartstartjobs.com/jobDesc.asp?JobID=107 JOB DESCRIPTION TITLE: Accounts Payable Lead DEPARTMENT: Accounting REPORTS TO: Corporate Controller FLSA: Exempt Position Summary The Accounts Payable Lead is responsible for the efficient operation of the accounts payable functions. Essential Duties and Responsibilities Enter, code, and post assigned accounts payable invoices and check requests into the system and ensure timely payment Communicate with vendors regarding all aspects of the accounts payable function (payments, discrepancies, credits, terms, etc.) Monitor the accounts payable inbox to ensure timely processing of invoices and check requests Prepare outgoing wires (in banking portal) Obtain W-9 forms and prepare paperwork for new vendor set up in accounting system Manage the monthly closing of accounts payable Ensure that all internally and externally generated wire payments are recorded in the proper period Enhance the control environment around payables: Identify any control deficiencies and establish new control guidelines Create/monitor individual and team metrics and train new and existing employees Update and maintain policies and procedures and streamline processes Prepare and file annual tax form 1099 and related forms for all applicable vendors/expenses Perform any other related duties and assignments as required. Minimum Qualifications (Education, Experience, Skills) A minimum of five years' accounts payable experience required. AP lead experience a plus. High degree of accuracy and attention to detail Excellent written and verbal communication skills Solid computer and data entry skills Strong organizational, analytical and account reconciliation skills. Ability to handle confidential information in a discreet, professional manner. Ability to work with vendors and employees at all levels of the organization promptly and professionally. Ability to exercise good judgment; makes decisions in logical and rational manner; demonstrates 'common sense", practical and stays cool under pressure. Maintains a 'take charge" attitude; is persistent and tenacious; drives to accomplish objectives; influences others by instilling excitement and a sense of urgency; is proactive and demonstrates willingness to 'roll up the sleeves" as necessary; assertive, but not abrasive. Ability to multitask, adapt to and operate in a fast-paced, changing environment. Creative; generates new approaches to problems, demonstrates imagination. High integrity and work ethic. Ability to work independently with little supervision. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Mon, 15 Jan 2018 14:16:29 CST Corp Texas Grapevine, TX 107 Quality Control Technician http://smartstartjobs.com/jobDesc.asp?JobID=111 Warning! MS Word documents do not look appealing on the web! If pasting from a Microsoft Word document, for best results, select the 'Paste From Word' option located in the toolbar above, then make any format changes using the toolbar controls. JOB DESCRIPTION TITLE: QC Technician DEPARTMENT: Distribution REPORTS TO: Distribution Manager FLSA: Non-exempt Position Summary Test product issued and transferred among multiple locations. Responsible for the coordination of outbound equipment. Duties include; Data entry, order change request facilitation, customer service, returns and error resolution and facilitation, and record keeping. Monitor QC Tech daily functions. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Will be responsible for learning and assisting with the calibration and testing of the recording and controlling instruments / test equipment used. Ensures systems and components meet established specifications. Has knowledge of commonly-used concepts, practices, and procedures within a particular product. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision of group lead or supervisor. Enter data for quantities of product issued and transferred among locations, inventory and cycle count adjustments into computer database. Receive and issue finished goods into computer database. Troubleshoot quantity discrepancies with manufacturing and internal customers. Record and monitor all items with shelf-life daily and notify appropriate personnel when material has expired. Prepare monthly reports for cycle count and pick-lists count for monthly highlights. Prepare and participate in yearly physical inventory. Performs other work-related duties as assigned. Supervisory Responsibilities No supervisory responsibilities Minimum Qualifications (Education, Experience, Skills) Demonstrated ability to use test equipment. Strong computer skills; must be proficient with Microsoft Office Suite. Works well with other team members. Minimum of 1 year Inventory Control experience. Must be computer literate. Must be detail-oriented and pay close attention to accuracy. Ability to properly handle confidential information and records. Ability to analyze information gathered in order to identify potential problems or discrepancies. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is exposed to plant and office environment including occasional exposure to elements such as odor, noise, dust, heat, cold or chemicals. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. To remove this notice, follow these steps: click your mouse inside the editor click ctrl-a click ctrl-x Thu, 8 Feb 2018 11:28:31 CST Corp Texas Grapevine, TX 111 Field Distribution Coordinator http://smartstartjobs.com/jobDesc.asp?JobID=112 TITLE: Distribution Coordinator, Field HUB DEPARTMENT: Operations REPORTS TO: State Manager FLSA: Non-Exempt Position Summary Monitors parts issued and transferred among multiple locations. Responsible for the coordination of outbound orders. Duties include; Data entry, stock level monitoring, scheduling for shipping, order change request facilitation, quality audits on shipping department, customer service, data entry of sales order processing, returns and error resolution and facilitation, and record keeping. Summary of essential job functions The essential functions include, but are not limited to the following: Enter data for quantities of parts issued and transferred among locations, inventory and cycle count adjustments into computer database. Close shop packets received and purge computer database. Receive and issue finished goods into computer database. Troubleshoot quantity discrepancies with manufacturing and customers. Record and monitor all items with shelf-life daily and notify appropriate personnel when material has expired. Prepare monthly reports for cycle count and pick-lists count for monthly highlights. Prepare and participate in yearly physical inventory. Performs other work-related duties as assigned. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements High School Diploma with focus on business/computer curriculum. Minimum of 1 year Inventory Control experience. Must be computer literate. Must be detail-oriented and pay close attention to accuracy. Ability to properly handle confidential information and records. Ability to analyze information gathered in order to identify potential problems or discrepancies. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Wed, 14 Mar 2018 14:17:26 CST Auburn, WA 112 Field Distribution Coordinator http://smartstartjobs.com/jobDesc.asp?JobID=112 TITLE: Distribution Coordinator, Field HUB DEPARTMENT: Operations REPORTS TO: State Manager FLSA: Non-Exempt Position Summary Monitors parts issued and transferred among multiple locations. Responsible for the coordination of outbound orders. Duties include; Data entry, stock level monitoring, scheduling for shipping, order change request facilitation, quality audits on shipping department, customer service, data entry of sales order processing, returns and error resolution and facilitation, and record keeping. Summary of essential job functions The essential functions include, but are not limited to the following: Enter data for quantities of parts issued and transferred among locations, inventory and cycle count adjustments into computer database. Close shop packets received and purge computer database. Receive and issue finished goods into computer database. Troubleshoot quantity discrepancies with manufacturing and customers. Record and monitor all items with shelf-life daily and notify appropriate personnel when material has expired. Prepare monthly reports for cycle count and pick-lists count for monthly highlights. Prepare and participate in yearly physical inventory. Performs other work-related duties as assigned. Have a full knowledge base on state regulations and rules pertaining to DUI, ignition interlock and alcohol monitoring. Minimum requirements High School Diploma with focus on business/computer curriculum. Minimum of 1 year Inventory Control experience. Must be computer literate. Must be detail-oriented and pay close attention to accuracy. Ability to properly handle confidential information and records. Ability to analyze information gathered in order to identify potential problems or discrepancies. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Drive a Motor Vehicle and facilitate regular maintenance. Wed, 14 Mar 2018 14:17:26 CST Lemoyne, PA 112 IT Product Manager http://smartstartjobs.com/jobDesc.asp?JobID=113 TITLE: IT Product Manager DEPARTMENT: Information Technology REPORTS TO: IT Manager FLSA: Exempt Position Summary: As an IT Product Manager, you will be responsible for keeping projects and tasks moving and on-schedule for the IT Infrastructure team. You will be working with a team of Administrators, Engineers, and Developers on a variety of projects including new custom-built applications, Infrastructure and application updates, and some technical debt accumulated due to the massive growth Smart Start has experienced over the years. In addition to keeping tasks and projects moving, you will be looking for new ways technology can make Smart Start better. This could be new software, hardware, services, or processes. This comes from continually interacting with all business units of the company. Essential Duties and Responsibilities: IT Product and Project Management Develop Agile processes for IT Infrastructure team Develop KPIs for IT services and applications Identify and implement processes to improve departmental efficiency Assist with defining SLAs for IT Operations Maintain an internal IT how-to wiki for team cross-training purposes Assist with maintaining a technical self-help knowledge base for Smart Start staff Perform troubleshooting to isolate, diagnose, and remedy common IT problems Report on network and IT service performance to predict needs for future growth Provide the IT Manager with periodic utilization trends reports for IT systems Contribute to continuous system and service improvement through regular reviews Maintains technical knowledge by utilizing provided training materials, attending technical workshops, reviewing professional publications Any other duties assigned by the IT Manager Position Requirements Expert knowledge of Agile project management 3+ years Product Management for Technology teams Solid experience with Jira Solid experience with Microsoft SQL databases Solid knowledge of Microsoft Windows server and client OS Ability to read and write clear and understandable instructions Ability to handle multiple tasks at a time Candidates must be able to work varying hours and travel when required (less than 5%) Must demonstrate excellent organization, prioritization, follow up and time management skills Must be able to document project and task work and provide documented updates Must have strong analytical and problem-solving skills within a technical environment. Must have excellent interpersonal skills with the ability to positively interact with all levels of the organization Must have the ability to work both independently and as part of a team Must have the ability to IT equipment up to 50 lbs. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Fri, 13 Apr 2018 16:02:19 CST Corp Texas Grapevine, TX 113 IT Developer Intern http://smartstartjobs.com/jobDesc.asp?JobID=114 Job Description: Candidate will become part of a small IT team that handles all aspects of IT including installation, maintenance, and support of all servers at corporate datacenter as well as development of in-house applications. The ideal candidate will have a degree in Computer Science or be pursuing a degree in Computer Science, and have some exposure to Java. You will be expected to assist developers and product managers with testing, writing automated tests, and performing minor code changes. Job Responsibilities Include: Review code to determine areas lacking test coverage, and write tests to cover those areas. Work with other IT staff to perform tests of software features. Create and maintain documentation of in house developed Java and Web applications, deployment processes. Author minor new software features. Work with the development and test engineering teams to automate testing. Communicate problems, and solutions to those problems to IT team members, and other Smart Start employees Work independently on assigned projects with little guidance when necessary Any other duties assigned by the manager Position Requirements: BS in Computer Science, or be in pursuit of a degree in Computer Science Must have basic understanding of programming concepts Moderate knowledge of Microsoft operating systems and MS Office Suite Basic knowledge of Networking, TCP/IP, DNS, DHCP, IIS, FTP, Firewalls Excellent communication skills both written and verbal Ability to read and write clear and understandable instructions Candidates must be able to work varying hours and travel when required (less than 5%) Must demonstrate excellent organization, prioritization, follow up and time management skills Must have strong analytical and problem-solving skills within a technical environment Must have the ability to work both independently and as part of a team Ability to lift 50 lbs. Other Desirable Skills: Familiarity with internationalization practices, including locale neutral formatting, and externalized string resources Strong understanding of N-tiered application architectures Experience with J2EE application servers, and EJBs Knowledge of standard cryptography and security methodologies Experience with web services Familiarity with Java Web Start, and the JNLP specification Experience with various web technologies, including Javascript, AJAX, JSP, JSF, Facelets, and HTML Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship Tue, 24 Apr 2018 15:12:42 CST Corp Texas Grapevine, TX 114 Test Coordinator http://smartstartjobs.com/jobDesc.asp?JobID=119 JOB DESCRIPTION TITLE: Test Coordinator DEPARTMENT: R&D REPORTS TO: Product Development Manager FLSA: Exempt Position Summary Responsibilities include coordinating the agile development of embedded software releases through the test department and coordinating the agile software development of the automated test equipment and software. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Sprint management coordination for Embedded Software Team Sprint management coordination for Software Team Sprint management coordination for Hardware Team Coordinate Software & Embedded Software Testing Facilitate ECN management of Embedded Software Test Plan coordination and development for Embedded Software Minimum Qualifications (Education, Experience, Skills) Fluent knowledge of the Agile process Ability to work in a highly reactive environment Ability to multi-task High School Diploma or better preferred Good Communication Skills Familiarity with Microsoft Office Applications Knowledge of Jira preferred Required Traits or Skills Ability to work with R&D and IT as needed to establish Test Criteria and validate pass/failure modes Ability to follow complex directions Ability to work on multiple project and prioritize accordingly Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Fri, 3 Aug 2018 16:31:20 CST Corp Texas Grapevine, TX 119 Technology Project Manager (Entry Level) http://smartstartjobs.com/jobDesc.asp?JobID=120 JOB DESCRIPTION TITLE: Technology Project Manager (Entry Level) DEPARTMENT: IT Software REPORTS TO: Director of IT, Director of R&D FLSA: Exempt Position Summary The Smart Start IT and Research & Development departments are looking for a dynamic, self-motivated individual to assist with Project Management. This role will be critical in assisting our directors by managing many of our ongoing projects utilizing Agile/Scrum methodologies. This role will spend much of the time inside of JIRA and working with teams to keep projects moving forward towards successful completion. The goal is for this role to grow into an experienced Product Manager. Essential Duties and Responsibilities Reporting project updates to directors regarding all assigned tasks to ensure they are successfully delivered meeting quality, time and budget expectations. Understand and support the completion of business plan objectives and the IT Roadmap. Provide project management to ensure all project tasks are identified, assigned and completed on time and keep directors updated when expected goals are not met Tracks, updates, and communicates project status in a proactive manner as it relates to project progress, budget/cost, resource utilization, change requests, issues, risks, and risk mitigation plans Communicates accurate status of projects to IT and Research & Development Directors Identifies and communicates project risks to project owners Works with the IT and Research & Development Directors on project prioritization and estimation Ensures the successful launch of projects Identifies and assists in implementing process improvements Keep project management and related skills up to date As time allows, will also assist with expense reports, booking travel, and other various administrative duties for IT and Research & Development Directors Position Requirements Bachelor's Degree 2 years of IT Project Coordination/Project Management experience Experience using JIRA or other project management/issue tracking software a plus Experience with Agile methodology Ability to manage multiple projects across two departments in a dynamic environment Must be organized, self-motivated and responsible Able to effectively communicate with all levels of personnel Must be a team player, collaborative, approachable Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Tue, 7 Aug 2018 16:57:06 CST Corp Texas Grapevine, TX 120 Call Center Trainer http://smartstartjobs.com/jobDesc.asp?JobID=121 TITLE: Call Center Trainer DEPARTMENT: Corporate Call Center - Grapevine, Texas REPORTS TO: Recruiting, Training, and Quality Manager STATUS: Full Time - Exempt POSITION SUMMARY: The Smart Start, Inc. Call Center Trainer is responsible for the initial and on-going development of Call Center Agents throughout our Call Center. This individual will be required to facilitate New Hire Training for Admin, Install, and Service, providing agents the opportunity to achieve performance results in key performance metrics including sales if supporting Install, quality assurance, attendance, schedule adherence, call time metrics and other performance factors by delivering exceptional customer service and acting as a role-model of expected behaviors as well as completing duties assigned by the Manager or Leadership. DUTIES AND RESPONSIBILITIES: Provides developmental support to existing and new Call Center Agents · Recommend solutions for performance issues and potential areas of training · Manage key projects and initiatives that have strategic call center-wide impact · Critical Thinking: Assess and develop training materials that support Agent learning Guide New Hire Agent development and support on-going Call Center development initiatives Assess and understand Agent learning styles and judge what will work in the classroom · Strong written and verbal communication skills · Demonstrates positive and cooperative behavior with customers, coworkers, and management · Uses automated and manual training tools provided to deliver exceptional customer service · Consistently meets/exceeds departmental goals and business objectives · Demonstrates leadership, integrity, and reliability · Under the direction of the Director of Operations and/or Training Manager, assumes supervisory responsibilities in the absence of Leadership, up to and including Disciplinary Actions · Works collaboratively with other Senior members of the Call Center · Contributes to additional projects as assigned Supervise all New Hire classes including managing execution of all policies and procedures, administering coaching and corrective action up to and including termination of employment Responsible for supervision of all New Hire employees during Training and Nesting period (approximately 1 month per training session) Accountable for the documentation of all coaching and corrective action · Proficiently handles calls within various skills as determined by business needs within each line of business · All other duties as assigned by manager · May be required to work a variety of shifts including nights and weekends REQUIRED QUALIFICATIONS: Bachelors Degree or a minimum of three (3) years Call Center Experience Excellent Customer Service skills Proficient in two current Call Center Lines of Business (Install, Admin, and/or Service) Demonstrate high level of knowledge when navigating SmarTrac Excellent written and verbal communication skills Proven facilitation skills Good problem solving and decision-making skills Ability to listen and solve class participant inquiries Ability to handle multiple tasks at one time Basic proficiency with Windows Operating Systems Comprehensive knowledge of training plan, curriculum, and aid design and development Candidates must be customer focused, self-confident, and dependable Aptitude to thrive in a fast-paced environment Dependability and commitment to schedule adherence expectations No current Corrective Action IMPECCABLE Attendance SUPERVISORY RESPONSIBILITIES: This role will have Supervisory responsibilities PHYSICAL DEMANDS AND WORK ENVIRONMENT: The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak or listen. The employee is frequently required to stand. Special visual abilities required by this job include close vision, color vision, and the ability to adjust focus. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested ty any person authorized to give instructions or assignments. Wed, 29 Aug 2018 12:01:41 CST Corp Texas Grapevine, TX 121 Functional Testing Tools Developer http://smartstartjobs.com/jobDesc.asp?JobID=124 Functional Testing Tools Developer Job Description Title: Functional Testing Tools Developer Department: Product Development Reports To: Functional Testing Tools Developer Team Lead FLSA: Exempt Position Summary Develop tools for test and data collection activities of industrial/utility vehicles, related equipment, and component systems. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Develop and maintain tools for ongoing testing of Smart Start products, firmware, and SmarTrac. Participate in requirements, design, and functional specification reviews at varying levels within the system. Test individual bug fixes and new features and functions. Minimum Qualifications (Education, Experience, Skills) 5+ years of software engineering experience. Extensive knowledge of programming in Python and related libraries. Experience programing in Java, JavaScript, C/C++ and SQL a huge plus. Experience developing a large Python based back-end processing application. College degree or equivalent experience. Proficient knowledge of basic coding principles. High degree of attention to detail. Self-driven, quick learner, results-oriented and a clear focus on high quality. Experience in developing programmatic solutions for test automation. Ability to communicate effectively in writing and orally. Familiarity with Microsoft Office applications. Good organizational skills. Required Traits/Skill Ability to work on multiple projects and to prioritize, accordingly. Ability to troubleshoot using common sense approaches and to determine root causes using process of elimination. Ability to work closely with R&D and IT, as needed, to establish test criteria and to validate pass/failure modes. Ability to follow complex technical direction and instructions. Ability to submit regular status and error reports that track the status of projects. Desired Skills Strong understanding of object-oriented design. A strong understanding of general network design principles. Experience in using repositories like SVN, GIT, Perforce, etc. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship. Mon, 22 Oct 2018 18:12:05 CST Corp Texas Grapevine, TX 124 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Charlotte, NC 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST San Antonio (South), TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Plano, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Houston, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Beaumont, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Pasadena, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Houston North (Spring), TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Denton, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST San Antonio (North), TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Garland, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST San Antonio, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Asheville, NC 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Greenville, NC 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Wenatchee, WA 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST WA-Lynnwood, WA 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST El Paso, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST WA Everett, WA 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST TX-Irving, TX 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Sterling, VA 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST West Virginia, WV 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Gypsum, CO 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Las Vegas, NV 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Auburn, WA 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Bluefield, WV 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Wheeling, WV 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Albuquerque, NM 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Jacksonville, NC 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Dover, DE 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Wilmington, DE 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Georgetown, DE 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Phoenix, AZ 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Kansas City, MO 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Gilbert, AZ 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Olathe, KS 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Commerce City, CO 128 Service Technician http://smartstartjobs.com/jobDesc.asp?JobID=128 Position: Service Technician Department: Field Operations Reports to: Area Service Manager Position Type: Full-Time FLSA: Non-Exempt Wage Type: Hourly Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Installation, servicing, troubleshooting and removal of all products Fulfill daily operational duties of assigned facility Operate a clean, organized and hazard free work environment Conducts training sessions covering use of products to customers Maintain a positive and caring atmosphere for customers and employees Ability to think independently and work through service challenges consistently Consistently perform daily inventory audits Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Management of daily hours, not exceeding set thresholds weekly Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 14:27:48 CST Durham, NC 128 Administrative Assistant http://smartstartjobs.com/jobDesc.asp?JobID=130 Position: Administrative Assistant Reports to: Office Manager or Territory Operations Manager FLSA: Non-Exempt Essential Duties and Responsibilities Department: Field Operations Position Type: Full-Time Wage Type: Hourly The essential functions include, but are not limited to the following: Assistance with field personnel administrative inquiries Support and execution of territories administrative reporting requirements Effectively answer phone calls professionally, taking messages and transferring calls when appropriate Organization skills utilized to maintain filing systems Detail orientated with the ability to convey information in a speedy and effective manner Fulfill daily operational duties and assists with operational efficiency initiatives Maintain a positive and caring work environment Ability to think independently and work through challenges consistently Support of internal departments and personnel, assisting at any opportunity presented Timely submission of required reports and expenses Directs, coordinates and participates in corporate initiatives to improve efficiency Correspondence with management when challenges are presented Maintain the integrity, confidentiality and security of pertinent information and records Adherence to all state and federal rule, regulation and statute Any other duty, as assigned Minimum Qualifications (Education, Experience, Skills) High School Diploma or equivalent. 2 years' experience in a similar position Strong written and verbal communication skills Possess excellent telephone skills Detail orientated PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, knell and install products into tight spaces; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk, reach or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Overtime is limited but required occasionally, and continuous interruptions require flexibility and a willingness to modify plans and behavior when necessary. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. Wed, 26 Jun 2019 16:31:08 CST MO, MO 130 Repair Technician Assembler I http://smartstartjobs.com/jobDesc.asp?JobID=134 JOB DESCRIPTION TITLE: Repair Technician Assembler I DEPARTMENT: Repair REPORTS TO: Repair Supervisor FLSA: Non-exempt Position Summary Repair technician Assembler whose primary work responsibilities are to assemble and test electronic instruments. • Will be responsible for learning and assisting with the assembly of repair components and sub-assemblies, setup, calibration, and testing of the recording and controlling instruments / test equipment used. • Ensures systems and components meet established specifications. • Required to complete formal training in area of specialty. • Has knowledge of commonly-used concepts, practices, and procedures within a particular product. • Relies on instructions and pre-established guidelines to perform the functions of the job. • Works under immediate supervision of group lead or supervisor. POSITION REQUIREMENTS - EDUCATION, SKILLS, ABILITIES, EXPERIENCE: • High school diploma or 1-2 years' experience in a production environment, as an Electronics Technician Assembler or related field, or equivalent combination experience. Equivalent military experience accepted. • Strong computer skills; must be proficient with Microsoft Office Suite. • Must have a mechanical aptitude and ability to use hand/power tools. • Works well with other team members. •Performs other work-related duties as assigned. Supervisory Responsibilities • This job has no supervisory responsibilities. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 45 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Mon, 25 Nov 2019 16:21:16 CST Corp Texas Grapevine, TX 134 Repair Technician Assembler II http://smartstartjobs.com/jobDesc.asp?JobID=135 JOB DESCRIPTION TITLE: Repair Technician Assembler II DEPARTMENT: Repair REPORTS TO: Repair Supervisor FLSA: Non-exempt Position Summary Repair technician Assembler whose primary work responsibilities are to assemble and test electronic instruments. Requires soldering experience. • Will be responsible for learning and assisting with the assembly of repair components and sub-assemblies, setup, calibration, and testing of the recording and controlling instruments / test equipment used. • Ensures systems and components meet established specifications. • Required to complete formal training in area of specialty. • Has knowledge of commonly-used concepts, practices, and procedures within a particular product. • Relies on instructions and pre-established guidelines to perform the functions of the job. • Works under immediate supervision of group lead or supervisor. POSITION REQUIREMENTS - EDUCATION, SKILLS, ABILITIES, EXPERIENCE: • High school diploma or 1-2 years' experience in a production environment, as an Electronics Technician Assembler or related field, or equivalent combination experience. Equivalent military experience accepted. •Demonstrated ability to use bench-top soldering/desoldering equipment for installing, removing and replacing fine-pitch surface mount electronic components. • Strong computer skills; must be proficient with Microsoft Office Suite. • Must have a mechanical aptitude and ability to use hand/power tools. • Works well with other team members. •Performs other work-related duties as assigned. Supervisory Responsibilities • This job has no supervisory responsibilities. Physical Demands and Work Environment The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 45 pounds and occasionally lift and/or move heavier weight necessary at times. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and explosives. The noise level in the work environment is usually moderate. However, on some instances this job may require work in areas where ear protection is necessary. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Mon, 25 Nov 2019 16:22:01 CST Corp Texas Grapevine, TX 135 IT Business Intelligence Developer http://smartstartjobs.com/jobDesc.asp?JobID=136 TITLE: Business Intelligence Developer DEPARTMENT: IT REPORTS TO: IT Director FLSA: Exempt Position LOCATION: Grapevine, TX Enjoy a position in a fun, small company environment. Smart Start is a proven 18 year old company specializing in Ignition Interlock breathalyzer manufacturing and deployment. We are looking for an individual who currently has the required BI development skills to fill a permanent position on our IT team in Grapevine TX. Job Description: Candidate will become part of a growing IT development team that handles all aspects of the business. The ideal candidate will have several years of experience with BI design and management in a MS SQL environment. The Business Intelligence Developer will work with other business units to develop business analytics to track KPIs and pre-emptively identify potential issues with products. The candidate will work with DBAs and software development team members to create and maintain multiple BI delivery methods, reports, database schemas, stored procedures and other database constructs that support the BI platform. Candidate will be required to develop and maintain a high level of knowledge of the business processes as well as the hardware devices which interface with our software. Successful candidates will have a broad background in the design, development and maintenance of various forms of databases, data management, reporting analytics, and related Business Intelligence (BI) technologies. Job Responsibilities Include: Work with development team to design solutions to achieve corporate goals using the SSRS, SSAS, and MS SQL related technologies. Provide input and help guide the overall corporate BI and Data Warehouse initiative. Lead database design discussions with business unit managers and developers to define BI requirements to solve the specified projects goals. Document and implement new designs using the MS SQL BI stack and other tools. Design and Implement ETL processes for BI dbs. Work with third parties to design and implement data sharing processes using ETL and SSIS. Work with other IT staff to monitor and address any degraded performance in BI applications, propose and implement solutions for performance improvement. Work with various business units to help them define requirements for KPIs and various other reporting needs. Work with other IT staff to perform security audits of the applications and propose and implement solutions to close any holes. Work with the test engineering teams to automate testing of both software and hardware devices using the data warehouse. Conduct research on emerging technologies and present possible uses to the IT Director. Communicate problems, and solutions to those problems to IT team members, and other Smart Start employees. Position Requirements: BS in Computer Science, Engineering, or related technical discipline or 5+ years of experience in software development Technical proficiency using Microsoft based BI technologies such as SSRS, SSAS, SSIS, and 3rd party add-ons. Solid experience and knowledge in designing and delivering business intelligence and/or data warehousing solutions. Strong knowledge of data warehouse, data mart and database technologies, standards, and methodologies. Must be able to write detailed requirements documentation, test plans, and project work estimates. Excellent communication skills both written and verbal. Ability to prioritize and execute tasks in a fast paced, high-pressure work environment. Must be able to manage multiple requests at the same time. Candidates must be able to work varying hours and travel when required (less than 5%). Must demonstrate excellent organization, prioritization, follow up and time management skills. Must have strong analytical and problem solving skills within a technical environment. Must have the ability to work both independently and as part of a team. Other Desirable Skills: Familiarity with internationalization practices, including locale neutral formatting, and externalized string resources. Knowledge of standard cryptography and security methodologies. Experience developing custom front end applications for SSRS. Smart Start provides competitive salary, health and dental insurance plans, employer sponsored retirement plan (401K), paid time off, and a fast paced, challenging work environment. If you are ready to be a part of a hard working IT team in a challenging position, are prepared to develop new skills, have a sense of humor and desire to have fun, please apply online at https://www.smartstartjobs.com/. Local candidates only please. No agencies. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Tue, 17 Dec 2019 15:46:22 CST Corp Texas Grapevine, TX 136 IT Operations Manager http://smartstartjobs.com/jobDesc.asp?JobID=137 TITLE: IT Operations Manager DEPARTMENT: IT REPORTS TO: Director of IT FLSA: Exempt Position LOCATION: Grapevine, TX We are looking for an experienced Information Technology Operations Manager to lead our highly skilled IT team. This person will manage a skilled team of System Engineers, Sys Admins, Desktop Support Technicians, and Network Engineers. They will report to the Director of IT, Software Development, and Digital Strategy. You will be the one to devise the company's IT strategy and ensure that all systems necessary to support its operations and objectives are in place. An excellent IT Operations Manager must have a solid IT background, great leadership skills, and maintain deep knowledge of current industry trends. The IT Operations Manager must make sure that information technology is constantly positioned to add maximum value and enable our company to stay nimble. The Manager should position IT to enable the company to achieve its goals and make sure IT is not a hindrance to growth. Job Description: Candidate will manage a team of administrators, engineers, and technicians responsible for installation, maintenance, and support of all infrastructure at eight corporate data centers around the world. Services include AD, MS Exchange, MS SQL, IIS and Linux web servers. The team provides tier 3 support to the Help Desk and other Technology Business Units, its contractors, and franchisees. He or she will be expected to provide input on company directives, evaluate and recommend new technology paths, and help plan new development goals. Responsibilities: Set objectives and strategies for the IT department Administers and provides input to an annual operating and capital budget. Maintains knowledge of current and future technology, equipment, prices and terms of agreements. Evaluates alternatives, performs appropriate cost benefit analysis and recommends solutions balancing costs and acceptable risks. Plans, leads, organizes and controls projects related to selection, acquisition, development and installation of IT systems for the enterprise. Determines operational, technical, tactical, and support requirements; formulates logic; and devises optimum solutions Work with IT Systems Analyst to design and customize technological systems and platforms to improve delivery and efficiency of IT services Research and Recommend purchases of technological equipment and software and establish partnerships with IT providers Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization Conduct human resource management of IT employees including interviewing, hiring, training, mentoring, guiding and performance management including disciplinary action when required. Acts as a resource for staff questions Ensure IT staff are properly trained, and policies are being followed Manage IT ticketing system including assignment of tickets to IT staff, timely response and resolution of support requests Contribute to and direct team to maintain a technical knowledge base for Help Desk and self-help tools Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance and availability Create and implement reporting strategy to monitor proper implementation and performance of IT systems and critical controls Reviews and provides input to policies and standard operating procedures; monitors and evaluates program effectiveness and effects changes required for continuous improvement of IT systems. Ensure that Network and Systems documentation is up to date. Establish and adhere to best practices for access control and data security Serve on the ISO27001 risk assessment team Maintain the ISMS documentation Ensure proper controls are in place as defined in our ISO 27001 ISMS Prepare and deliver monthly executive reports to IT Director Report on current network and server state and predict needs for future growth Work with IT Systems Analyst on the formulation and maintenance of an enterprise-wide disaster recovery and business continuity plan to ensure timely and effective restoration of IT services and business resumption in the event of a disaster Ensure backup routines are being followed and tested Maintain Software Licensing, vendor relationships, and oversee audits Audit and maintain accurate inventory of all IT assets (desktops, laptops, servers, networking hardware, etc.) Respond to the needs and questions of department managers concerning their access of resources on the network Work with Software Development team to provide support during deployment of software and system updates Provide timely communication to Users and Executive staff during scheduled and unscheduled outages Any other duties assigned by the IT Director Position Requirements: Proven experience as IT Manager or similar managerial role Excellent knowledge of IT systems and infrastructure Background in designing/developing IT systems and planning IT implementation Solid understanding of data analysis and business operations Superior analytical and problem-solving capabilities A strong strategic and business mindset Excellent organizational and leadership skills Outstanding communication and interpersonal abilities Expert knowledge of Microsoft Windows Server environments. Solid knowledge of Networking, TCP/IP, DNS, DHCP, IIS, FTP, and Firewall principals. Strong knowledge of Microsoft operating systems and the MS Office Suite. Solid knowledge of PC hardware, including laptops, desktops, LAN/WANs, routers, network and telephony. Ability to read and write clear and understandable instructions. Ability to handle multiple tasks at a time. Candidates must be able to work varying hours and travel when required (less than 10%). Must demonstrate excellent organization, prioritization, follow up, and time management skills. Must have strong analytical and problem-solving skills within a technical environment. Must have excellent interpersonal skills with the ability to positively interact with all levels of the organization. Must have the ability to work both independently and as part of a team. Must possess excellent leadership skills. Ability to lift 50 lbs. Qualifications: University program certificate, 2 to 4 years related training and/or experience, or equivalent combination of education and experience preferred. 5+ years System implementation and administration experience on Windows Server platforms in a medium sized IT environment. 4+ years PC hardware installation and troubleshooting experience. 2+ years managing a team Smart Start provides competitive salary, health and dental insurance plans, employer sponsored retirement plan (401K), paid time off, and a challenging work environment. If you are ready to be a part of a hard-working IT team in a challenging position, are prepared to develop new skills, have a sense of humor and desire to have fun, please submit your resume with salary history. Local candidates only please. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Tue, 17 Dec 2019 15:46:54 CST Corp Texas Grapevine, TX 137 Digital Marketing Manager http://smartstartjobs.com/jobDesc.asp?JobID=138 TITLE: Digital Marketing Manager DEPARTMENT: Digital Strategy REPORTS TO: VP Sales FLSA: Exempt Position LOCATION: Grapevine, TX The Position: The Digital Marketing Manager will be our hands-on expert in all things digital marketing. They will define vision, strategy, and execute digital initiatives alongside one other Digital Strategy Specialist. The Digital Marketing Manager will analyze current sales and market trends and translate these into tangible ad campaigns to help the business deliver the maximum return on digital advertising investment. The ideal candidate for this role is a self-driven individual, who is business savvy and is continuously thinking about how to improve efficiency and effectiveness of the digital marketing processes. They identify opportunities and act on them without supervision or direction. Additionally, the professional is a self-starter who goes above and beyond the expected requirements of the role. What You Will Do: Own and manage paid search, paid social, display and organic search programs - from strategy to day-to-day execution Manage Paid Advertising campaigns for multiple brands: Routinely evaluate current analytics and make decisions that will result in key optimizations for more refined campaign performance Build new campaigns Track the performance of current ads and campaigns and report on their performance over time Develop campaign budgets based on sales metrics Perform campaign optimization using known techniques like bid management, keyword optimization, negative keywords, and others Write new ad copy Create and monitor ongoing A/B testing Define and optimize target audiences based on Sales goals, analytics, and campaign performance Track and identify new keyword opportunities based on user queries and other analytics Manage landing page layout and content, working with Technology to implement changes as necessary Manage local listings for all service locations including Google My Business, Bing, and others: Add new locations and update or remove as necessary Track and report on local listing performance and impact on overall digital strategy Monitor and report on local listing reviews and ratings Monitor and report on competitor listings Manage relationship with aggregators and third-party listing vendors Conversion tracking Create and maintain comprehensive attribution data throughout the lead lifecycle Work with Technology Dept to increase the level of detailed attribution across all paid channels Work with Technology to develop and continuously improve the handoff process of leads to the sales team Serve as the Website Product Manager: Articulate Digital vision and translate details into clearly understandable projects and timelines Work with key stakeholders and other contributors to evaluate and prioritize opportunities in order to develop long term strategy Direct Blog strategy by managing meetings, defining and approving topics, defining target SEO keywords, and tracking implementation Direct content strategy by communicating with Marketing and Sales departments Optimize content delivered from the business for SEO (Yoast, MOZ, etc.) before publication Use behavior analytics to extract meaningful actionable data and direct website changes to improve conversions What We Expect: Continually drive down the cost per opportunity across digital channels, and identify and recommend areas for growth and improvement Define content strategy to naturally attract links, grow organic search traffic and work closely with content marketing manager and technology to distribute the content created, optimize website, blogs and drive relevant traffic Maintain and execute variant testing methodology, develop baseline data for conversions by program Work with Technology to ensure efficient lead flow and improve tracking/attribution accuracy Manage weekly and monthly reporting and tracking and report metrics appropriately Work with sales to consistently measure lead quality (and impact on conversions) Manage monthly digital marketing budget The Essentials: Bachelor's degree in business, marketing or related field, or equivalent experience 4+ years' experience managing AdWords and other PPC campaigns 4+ years' experience managing SEM/SEO strategy Strong foundation in Google Analytics, Tag Manager, Search Console, and Optimize Strong understanding of and desire to keep up with search engine marketing industry, paid social, display and retargeting, and best practices across these channels Strong understanding of web technology (browsers, cookies, HTML) Basic understanding of web development Experience working with WordPress or a similar CMS Exemplary people and communications skills Strong project management skills Must work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary Ability to multi-task, work independently and demonstrate keen attention to details Ability to communicate with diplomacy and tact and communicate ideas including responding to resistance and criticism Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will posses the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship. Legal Disclaimer: This document is intended for informational purposes only and by no means should replace or substitute other legal documents (governmental or non-governmental) reflecting similar content or advice. If you have legal questions concerning your situation or the information provided, you should consult with an attorney. Tue, 17 Dec 2019 15:47:36 CST Corp Texas Grapevine, TX 138